Blacklist Customer
The Blacklist Customer Shopify App allows ecommerce merchants to flag problem customers and alert staff about risky orders. It helps businesses blacklist customers who have caused issues like damage, chargebacks, or theft, and cross-references customer details to prevent identity masking. The app notifies staff before dispatching orders if there is a match in the customer's information, reducing false positives.
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Since owning a dress hire business, I’ve been looking for years for an app like this, and I’m so glad something like it finally exists. It’s a game changer for hire businesses. One of the biggest challenges we face is customers returning items late and then continuing to place new bookings without any visibility of their previous behaviour. This app allows us to identify those customers and make more informed decisions, whether that’s declining future bookings or requiring an additional security deposit. I’d highly recommend it to any hire business or other like-minded businesses looking for a way to flag and manage difficult customers more effectively.
Thank you so much, glad our app is of value to you.
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