Drip: Email Marketing & Popups for Shopify

Drip: Email Marketing & Popups

Drip® | Shopify Email Marketing App Built for Growing Stores

Developer

Rating

4.1

feedback

57

Reviews

chart

#1,618

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    19%
  • Less than a year
    49%
  • More than a year
    30%

Reviews Summary

Drip is a popular email marketing app that has received a mix of positive and negative reviews from users. On the positive side, users appreciate the ease of setup and the powerful automation features that Drip offers. Many users have highlighted the excellent customer support provided by Drip, praising the team's responsiveness and helpfulness. The integration with Shopify is seamless, making it convenient for e-commerce businesses to use Drip for their email marketing needs. Additionally, users have mentioned the effectiveness of Drip's segmentation capabilities in reaching different customer segments effectively. However, there are some negative aspects mentioned in the reviews. Some users have raised concerns about the pricing of Drip, stating that it can be expensive compared to competitors. There have been instances where users experienced issues with billing and onboarding processes, leading to frustration. Despite these challenges, Drip remains a highly recommended email marketing tool for businesses looking to improve their email strategies and customer communications.

Highlights

Ease of setup and powerful automation features
Excellent customer support and seamless Shopify integration
Effectiveness of segmentation capabilities
Concerns about pricing and billing
Challenges with onboarding process

Rating Breakdown

  • 5
    81% (46 ratings)
  • 4
    4% (2 ratings)
  • 3
    2% (1 ratings)
  • 2
    5% (3 ratings)
  • 1
    9% (5 ratings)

Reviews with Text

  • 100% (57)
Review RSS Feed Review RSS Feed

All reviews

2 / 5 Share

Aug. 10, 2025

This app is easy to setup. And thats why I gave it an extra star. But, it probably converted less than any other email app I've used. And READ the small print. They raise the price on you. I pay $89/mo and had no clue it increased. It def is not worth that.

Using app

--

Total reviews

2

Average rating

2.0

5 / 5 Share

July 29, 2024

We are relatively new to Drip, and have been really pleased with our decision to move across - the people and the support have been top class, also we have been on a number of training sessions as part of our start-up phase which has increased both our knowledge and the effectiveness of our email strategy. We are already seeing the positive results in our email metrics. I would highly recommend Drip to those of you who are sending out regular emails with no real plan or breakthrough strategy - the people at Drip will guide you along to a new journey of success.

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 6, 2024

I would recommend Drip above any other provider I've used, and as a MarTech consultant... I've used a lot. Far and above Klaviyo and Mailchimp, in my opinion. Their automation is really powerful and allows me (and my clients) to really finetune the customer experience for where THEY are in their journey with the brand. Drip stands out because many CRM/email providers are either highly technical (meaning you need the tech savvy) OR are very easy to use but lack great features. Drip is the only provider I've found that can do great with "easy button" items out-the-box, but also has a robust back-end that allows for more complex editing. Highly recommend to anyone and everyone.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2024

We went from sending all emails on hubspot -> using drip which saves us a few thousand dollars each month. Drip is easy to use, aesthetics and function of the platform are great, and their support chat is soooo helpful. They're available almost instantly during their work hours. It's been a lean yet powerful email marketing tool for us as a growing start up! Can't recommend enough

Store

Whealth

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2023

If you are a busy small business owner, you need to be using Drip.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more