Drip: Email Marketing & Popups
Smarter emails than 'send-to-all' w. segmentation & automation
Rating
4.1
feedback
57
chart
#1,607
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
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Less than a month
19%
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Less than a year
49%
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More than a year
30%
Reviews Summary
Drip is a popular email marketing app with a mix of positive and negative reviews. Users appreciate the ease of setup and the powerful automation features that help in improving email metrics and customer experience. The app is praised for its user-friendly interface, great customer support, and seamless integration with Shopify. However, some users have raised concerns about pricing increases, issues with abandoned cart workflows, and challenges with customer service responsiveness. Overall, Drip is recommended for its effectiveness in email marketing and automation, especially for e-commerce businesses.
Highlights
All reviews
Aug. 10, 2025
This app is easy to setup. And thats why I gave it an extra star. But, it probably converted less than any other email app I've used. And READ the small print. They raise the price on you. I pay $89/mo and had no clue it increased. It def is not worth that.
July 29, 2024
We are relatively new to Drip, and have been really pleased with our decision to move across - the people and the support have been top class, also we have been on a number of training sessions as part of our start-up phase which has increased both our knowledge and the effectiveness of our email strategy. We are already seeing the positive results in our email metrics. I would highly recommend Drip to those of you who are sending out regular emails with no real plan or breakthrough strategy - the people at Drip will guide you along to a new journey of success.
Feb. 6, 2024
I would recommend Drip above any other provider I've used, and as a MarTech consultant... I've used a lot. Far and above Klaviyo and Mailchimp, in my opinion. Their automation is really powerful and allows me (and my clients) to really finetune the customer experience for where THEY are in their journey with the brand. Drip stands out because many CRM/email providers are either highly technical (meaning you need the tech savvy) OR are very easy to use but lack great features. Drip is the only provider I've found that can do great with "easy button" items out-the-box, but also has a robust back-end that allows for more complex editing. Highly recommend to anyone and everyone.
Jan. 11, 2024
We went from sending all emails on hubspot -> using drip which saves us a few thousand dollars each month. Drip is easy to use, aesthetics and function of the platform are great, and their support chat is soooo helpful. They're available almost instantly during their work hours. It's been a lean yet powerful email marketing tool for us as a growing start up! Can't recommend enough
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