Drip: Email Marketing & Popups for Shopify

Drip: Email Marketing & Popups

Drip® | Shopify Email Marketing App Built for Growing Stores

Developer

Rating

4.6

feedback

81

Reviews

chart

#1,224

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    0%
  • Less than a month
    9%
  • Less than a year
    47%
  • More than a year
    42%

Reviews Summary

Drip is highly praised by ecommerce merchants for its user-friendly interface, powerful automation capabilities, and excellent customer support. Users appreciate the ease of setting up workflows, including abandoned cart emails and welcome series, as well as the seamless integration with Shopify. The platform's segmentation features are highlighted as effective in reaching different customer segments. Additionally, Drip's analytics provide valuable insights into the impact of email campaigns on sales and revenue. However, there are some concerns raised about issues with abandoned cart workflows not functioning properly and challenges with customer support responsiveness in a few cases.

Highlights

User-friendly interface and powerful automation
Excellent customer support
Seamless integration with Shopify
Effective segmentation features
Concerns about abandoned cart workflows and customer support responsiveness

Rating Breakdown

  • 5
    85% (69 ratings)
  • 4
    2% (2 ratings)
  • 3
    1% (1 ratings)
  • 2
    2% (2 ratings)
  • 1
    9% (7 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

July 29, 2024

We are relatively new to Drip, and have been really pleased with our decision to move across - the people and the support have been top class, also we have been on a number of training sessions as part of our start-up phase which has increased both our knowledge and the effectiveness of our email strategy. We are already seeing the positive results in our email metrics. I would highly recommend Drip to those of you who are sending out regular emails with no real plan or breakthrough strategy - the people at Drip will guide you along to a new journey of success.

Using app

--

Total reviews

6

Average rating

4.8

5 / 5 Share

Feb. 6, 2024

I would recommend Drip above any other provider I've used, and as a MarTech consultant... I've used a lot. Far and above Klaviyo and Mailchimp, in my opinion. Their automation is really powerful and allows me (and my clients) to really finetune the customer experience for where THEY are in their journey with the brand. Drip stands out because many CRM/email providers are either highly technical (meaning you need the tech savvy) OR are very easy to use but lack great features. Drip is the only provider I've found that can do great with "easy button" items out-the-box, but also has a robust back-end that allows for more complex editing. Highly recommend to anyone and everyone.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2024

We went from sending all emails on hubspot -> using drip which saves us a few thousand dollars each month. Drip is easy to use, aesthetics and function of the platform are great, and their support chat is soooo helpful. They're available almost instantly during their work hours. It's been a lean yet powerful email marketing tool for us as a growing start up! Can't recommend enough

Store

Whealth

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2023

Intuitive and easy to use. It has a lot of things in a single app, so cart abandonment, product recommendations, etc. not just a pop up. It is expensive but it saves hours per month, so it more than makes up for it.

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 24, 2023

If you are a busy small business owner, you need to be using Drip.

Using app

About 3 years

Total reviews

1

Average rating

5.0

All reviews

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