All reviews

Rating Breakdown

  • 5
    85% (68 ratings)
  • 4
    2% (2 ratings)
  • 3
    1% (1 ratings)
  • 2
    2% (2 ratings)
  • 1
    9% (7 ratings)
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5 / 5 Share

May 4, 2021

Great Autoresponder! Integration is easy, great segmentation, great delivery rate, and lots of useful little functions .

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 2, 2021

Perfectly connects your Shopify with your Drip, what more is there to say?! Your customer data (and way more) will be synced up in a snap.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 28, 2021

We love Drip's intuitive and user-friendly automations and the ability to automatically retarget specifically those people who didn't open your email. We switched from Mailchimp and don't plan on going back!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2021

I use Drip for all my email needs and it's a real lifesaver to have this app so I don't have to mess around with code to have the integration up and running! I haven't had any issues with the connection after using it for several months and my emails are looking better than ever.

Using app

Over 1 year

Total reviews

8

Average rating

4.6

5 / 5 Share

April 13, 2021

I am still new but so far, very good. There is a lot more value available for the price I was paying another provider, and it is helpful to have suggested workflows, especially for someone who isn't familiar with e-comm but is just starting out with trying to run a shop for the first time. There are many ways to add customers to different segments based on where their journey is with your store, which is also a learning point for me. Happy I found it, and hope to continue having good experiences with the program.

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 26, 2021

I now have 3 clients using this CRM and I am thrilled thus far. It is easy to use and they give you great tips. I love that they keep expanding their offerings to "meet the customer" where they have needs! Thank you!

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 11, 2021

Works really well. Drip is a very powerful tool. Happy that it works 99% of the time all good. Thanks Drip.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2021

We switched our email system over to Drip when we were experiencing issues with another provider. We have been very, very happy with Drip - we love all of the capabilities/work flows, how our emails always send out on time and it's so nice to have a great support team as well as a customer success manager that checks in with us often to ensure we are capitalizing on all of the capabilities that they offer! Highly recommend to anyone searching for a new email marketing provider.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 29, 2021

We used to run our business with Active Campaign, which is a great tool, but not too integrated with Shopify. After trying our Klaviyo and having the worst customer service ever, we found out Drip. It´s as powerful as Klaviyo, tracking pretty much everything a user does on your website, but with fair customer service and much better UX. It still has to increase it´s integration with other tools such as Review Tools, but it was a very good movement for our business. We now have a much more consistent communication with our customers and better understanding of their behavior.

Using app

11 months

Total reviews

10

Average rating

4.9

5 / 5 Share

Jan. 25, 2021

Drip is an excellent marketing automation tool. It's both simple to use out of the box, and is highly customizable to fit all of our complex needs. We love the split testing features, as well as the data visualizations provided to highlight what's working and what has room to improve. We've always had great experience with Support & the technical team — anytime we have a question, they work with us right away. They're constantly releasing improvements and new useful features, which means the platform and available tools just keep getting better. Drip has become a very reliable revenue generator for our company. Highly recommend.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2023

Drip is the most powerful advanced tool I've ever used for our business. It tracks your customer journey including the pages and products they visited even if they haven't purchased yet. I love the feature as it visually gives me a wide visual picture overview of each person on a timeline. Their support team has always been helpful and responsive when I've reached out or got stuck on something technical. I highly recommend this for all Shopify stores who want to take their business to the next level.

Using app

About 3 years

Total reviews

5

Average rating

4.8

5 / 5 Share

July 21, 2020

Drip is the best email marketing software we have ever used, its the perfect cross between MailChimp (the visuals and ease of use) and Hubspot (the CRM and advanced capacities). Visually it's a treat to work with and the team is constantly coming out with updates and improvements, never stagnant. Highly reccommend.

Store

FRANC

Using app

Almost 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

April 10, 2020

This is the most impressive email marketing tool I have used....and I have used them all. The segmentation powers are wonderful, the email builder is elegant and easy and most important, it is powerful. The tool syncs really well with Shopify and gives some great insight to customers. Now, that being said...one HUGE thing is missing. Customer Tags do not sync. That is a shame and would be one needed improvement. Putting that aside, Drip is where it is at.

Using app

About 2 years

Total reviews

3

Average rating

3.7

5 / 5 Share

March 19, 2020

I moved from omnisend to Drip. The extra segmentation features really help deliver that perfect customer experience, making each email seem like it was personally written. Worth the extra money!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2020

Drip is the best-automated email system four for Shopify Plus or Big commerce. It is an excellent email system I would recommend trying.

Using app

About 1 month

Total reviews

8

Average rating

4.9

5 / 5 Share

Feb. 19, 2020

Solid ESP and an evergrowing platform that is intuitive enough for less savvy digital users and experienced email marketers alike. Segmentation is a breeze.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 21, 2019

I've been using Drip for over 4 months now, and I'm in love. I was able to get valuable automated flows running in a few days that have consistently driven sales for me, as well as giving me easy and quick ways to send out broadcast messages to my customers - using fantastic filtering/targeting criteria. And when I've needed support, the Drip team is always ready in the Live Chat - and they're super nice to talk to while quickly helping me solve problems or challenges. Can't recommend this app enough - More than worth it!

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

Wow, Ross Street Roasting Co., the feeling is mutual. We love it when our customers get the most out of using every feature in Drip and have great experiences with our Support team! Thank you for your review.

5 / 5 Share

Nov. 5, 2019

Drip has been good to us. Very clean and effective email management. Absolutely amazing customer support that's always there for you. Thank you!

Using app

Almost 2 years

Total reviews

6

Average rating

5.0

Developer Reply

Thank you, Ippodo Tea, for the review. We love providing melt-your-face customer service via chat or email!

5 / 5 Share

Oct. 22, 2019

We’ve been using Drip for a while now, and it’s been great to watch their evolution from just email to an ecommerce CRM. They’ve helped us way beyond sending emails. Drip collects all sorts of data, then helps us get to know our customers and what they want so we can bring them an experience like they’d get at our brick-and-mortar stores. Love Drip, love working with their team, and can’t wait to see what they do next.

Using app

About 2 months

Total reviews

4

Average rating

4.5

Developer Reply

Thank you, Spice House, for such a thoughtful review. We enjoy providing our customers with the resources to make personalized and engaging interactions with their customers, so they never lose that special in-person touch you all can offer in-store.

5 / 5 Share

Oct. 22, 2019

When we switched to Drip we were able to track conversions as they related to our automated email sequences much better! We we also able to track the lifetime value of our customers well! It's easy to use, has the features we need, and really does a better job than any other ECRM we've used so far.

Using app

4 months

Total reviews

5

Average rating

5.0

Developer Reply

Yay, OutdoorVitals, we're happy to hear we can provide the features you're looking for in an ECRM! Thanks for your review.