Veteran Code review for Dripshipper: Coffee & Tea

Jan. 3, 2026

☆☆ Mixed experience overall. Arkam was attentive, knowledgeable, and ultimately helped me understand what was needed to get the store operational. His support was genuinely 5 star and appreciated. Unfortunately, the overall experience was frustrating. Prior to Arkam’s involvement, interactions with Aasiya and Rasheel were extremely poor. Responses were delayed for over 12 hours, communication lacked clarity, and the assistance provided did not demonstrate a basic understanding of the issue. That resulted in an entire day lost. When you are trying to launch a store, delays like that directly translate to lost revenue. While Arkam delivered strong support, the inconsistency in customer service significantly impacted the experience.