Ember Craft Coffee review for Dripshipper: Coffee & Tea
Jan. 16, 2019
The app is glitchy. It rarely opens without error. More importantly, it takes days to process an order. They must forward their orders to a second drop-shipper. Thank goodness my friends and family ordered first. Turn around time is embarrassing. The coffee costs too much. The shipping cost is too high. Use this app and before you know it your brand will be ruined. Very disappointed. Steer clear. Find another solution. Save time and money.
Thank you for your review. Sorry to hear about your experience. We have free shipping on all our products every time. We would love to work with you to show you how to adjust your store settings to set your store to free shipping to match our offering. Our order processing time is within 3 business days and we are always working to improve this. Since we roast the beans right before shipment, we have our challenges in improving the order processing time, but hope to get there.