The Apache Group, LLC. review for Dripshipper: Coffee & Tea
Oct. 1, 2019
This application is a wonderful idea and will be a serious money maker if it's improved. However, at the moment it is only seriously disappointing. Currently, you need to make one of two changes. First, you could change the price to reflect the service you provide. Or, provide WAY more options for a more professional private label program. The application itself is very much not user friendly. Further, the payment system seems greedy and certainly not worth the services it currently offers. If you’re going to require a payed subscription, why do I also need to pay to upload my own logs and access product photos? Why would I pay for a fairly pricy subscription, only to have to pay for all the services which the subscription clams to offer a second time? There is a lot of potential here. But I think the packaging needs to have WAY more options. Then entire point is to allow for private labeling, yet you don’t allow for real customization of the packaging. At present, you only allow a small logo to display on an otherwise unchangeable bag. As a result, it seems cheap and unprofessional. That said, that’s fine given the fact that this is the only application like this in the Shopify marketplace. However, if your priced like a premium app, you should also preform like one…
Hi there! Thank you for your review. I think you have some great ideas and would love for you to email us at [email protected] so I can hear more about the different private label options you would like. Just to clarify, You do not need to pay to upload your logo and access product photos. That comes as part of the app subscription. Also, we have a "Custom Product" where you can upload your own custom labels, and choose from different bag options to more customize your product. I'd be happy to walk you through that if you reach out to support. Thank you again for your review, and I sincerely hope to hear from you and see what we can do to make our service better.
