Drop Hint 2.0 SMS Email Postal for Shopify

Drop Hint 2.0 SMS Email Postal

Drop Hint 2.0 | Shopify App for Gift Hints &...

Rating

4.5

feedback

95

Reviews

chart

#11,475

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    6%
  • Less than a day
    21%
  • Less than a month
    45%
  • Less than a year
    24%
  • More than a year
    4%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the app for its ease of use, customization options, and helpful customer service. Many users found the app easy to install and integrate into their online stores, with some mentioning that it helped increase sales and customer engagement. The customer support team, particularly individuals like Marc and Stan, received high praise for their responsiveness and assistance in resolving issues quickly. However, there were a few users who mentioned difficulties with the app not working or being confusing to use.

Highlights

Ease of use and customization
Helpful customer service
Increase in sales and customer engagement
Issues with app functionality
Confusion with app usage

Rating Breakdown

  • 5
    84% (80 ratings)
  • 4
    12% (11 ratings)
  • 3
    1% (1 ratings)
  • 2
    2% (2 ratings)
  • 1
    2% (2 ratings)

Reviews with Text

  • 96% (92)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Nov. 12, 2025

Using app

About 4 years

Total reviews

1

Average rating

1.0

Developer Reply

Hello team. Can you provide context behind your one-star review? We would love to learn how to improve our app and your experience. We see that you still have the app active on your site and enjoy the tens of thousands of dollars it generates for your business.

5 / 5 Share

Nov. 8, 2025

Easy to use and a really great addition to our shop.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 5, 2025

The customer service team is very helpful and quick to respond. Excited to see how our customers like using this feature for holiday gifting.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2025

The team did a great job customizing our drop a hint pop-up and integrating the email flows into Klaviyo.

Store

Eko Health

Using app

13 days

5 / 5 Share

Sept. 29, 2025

Incredibly helpful customer services team. When we raised a small issue with our setup, Marc fixed the issue really quickly and kept us up to date during the whole process. Would highly recommend

Using app

12 months

Total reviews

6

Average rating

5.0

All reviews

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