Drop Hint 2.0 SMS Email Postal
Drop Hint 2.0 | Shopify App for Gift Hints &...
Rating
4.5
feedback
95
chart
#11,475
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
6%
-
Less than a day
21%
-
Less than a month
45%
-
Less than a year
24%
-
More than a year
4%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising the app for its ease of use, customization options, and helpful customer service. Many users found the app easy to install and integrate into their online stores, with some mentioning that it helped increase sales and customer engagement. The customer support team, particularly individuals like Marc and Stan, received high praise for their responsiveness and assistance in resolving issues quickly. However, there were a few users who mentioned difficulties with the app not working or being confusing to use.
Highlights
All reviews
Nov. 12, 2025
Hello team. Can you provide context behind your one-star review? We would love to learn how to improve our app and your experience. We see that you still have the app active on your site and enjoy the tens of thousands of dollars it generates for your business.
Nov. 5, 2025
The customer service team is very helpful and quick to respond. Excited to see how our customers like using this feature for holiday gifting.
Nov. 3, 2025
The team did a great job customizing our drop a hint pop-up and integrating the email flows into Klaviyo.
Store
Eko Health
Using app
13 days
Sept. 29, 2025
Incredibly helpful customer services team. When we raised a small issue with our setup, Marc fixed the issue really quickly and kept us up to date during the whole process. Would highly recommend
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