For The Love Of Pearls review for Drop Hint 2.0 SMS Email Postal
Feb. 13, 2023
I have been wanting to add this feature to my website for a very long time, I added it a few months ago but found the app so complicated to use and ended up giving up on it. Today, I came on here absolutely determined to make it work and I'm almost there... I have to be honest though if the help team weren't so quick and available to help, I probably would have given up again as the app is actually pretty confusing to use. I am fluent in all adobe software so I'm pretty good with stuff like this but I don't why I found this app so confusing and difficult. I think the app is FULL of potential, it just isn't 100% there yet - it isn't as user-friendly as I would have liked it to be but I am still giving it five stars as the team has been absolutely incredible and have answered SO many questions on the live chat.
Thank you for sharing your experience with our Drop A Hint 2.0 app. We appreciate your honesty and feedback. We apologize for any confusion or difficulty you encountered while using the app. We understand that despite your familiarity with design software, our app presented some challenges. However, we're pleased to hear that our help team was quick and available to assist you, providing valuable support through the live chat. We acknowledge that there is room for improvement in terms of user-friendliness, and we value your input in helping us enhance the app further. Thank you for recognizing the potential of our app and for giving us a five-star rating. If you have any further questions or need ongoing assistance, please don't hesitate to reach out. We're here to help and ensure your satisfaction with our app.
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