HAZZLER review for DropHippo ‑ Worldwide
Sept. 24, 2019
Purpose of using Drophippo is to get items faster to my customers, well what a NIGHTMARE! Over the span of 2 months and more than 20 orders, Kevin, Sam & Stephan managed to screw everything up, from blaming it on USPS to blaming it on their USA team. Apparently they are located in the UK and the USA team is completely on their own. I've had customers wait over 20 days to receive items they ordered that were supposedly shipped from the USA, how long does it take an item to be delivered from NY to LA? 20 days really? Really? That's not even the worst thing, imagine your customers waiting 20 days only to receive the wrong item....LMAO! SAVE YOURSELF, Please DO NOT trust your business to these guys. If you need more proof, I've got screenshots of chats where they gladly displayed their INCOMPETENCE numerous times......Follow me on Facebook @olokofire
Hi there Hazzler, we are sorry to read that you took down the previous 5 star review from the original store owner where we fulfilled all their orders without any problems thus enabling them to sell the store to you as you were confident that there was no issues. We are sorry things never worked out for you with DropHippo however we can state categorically that we did do our best to ensure that you were 100% informed at all times including providing proof from an online news agency that the USPS facility was closed due to a Mercury spillage, calling USPS directly to try and expedite your packages that were impacted by the Mercury spill and offering to reship free of charge but alas that was not to be. We would like to wish you and your new supplier the very best of luck and no hard feelings from us here at DropHippo. Best Regards, Stefan and Kevin DropHippo
