Rating

2.6

feedback

23

Reviews

chart

#3,050

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    0%
  • Less than a month
    30%
  • Less than a year
    39%
  • More than a year
    22%

Reviews Summary

The reviews for this Shopify app are quite mixed, with a range of ratings from 1 star to 5 stars. One common theme among the negative reviews is the lack of responsiveness from the supplier and issues with order fulfillment and syncing. Customers have expressed frustration with slow response times, unprofessionalism, and difficulties in getting support. On the positive side, some users have praised the app for its improvements over time, ease of use in adding products, and good SEO reports. There are also mentions of cute clothing options and competitive prices. However, concerns about high shipping costs, manual order placement, and lack of clarity on shipping details have been raised in several reviews.

Highlights

Lack of responsiveness and support from the supplier
Mixed feedback on app functionality and order fulfillment
Positive comments on ease of use and product quality
Concerns about high shipping costs and manual order placement
Praise for improvements over time and good SEO reports

Rating Breakdown

  • 5
    17% (4 ratings)
  • 4
    9% (2 ratings)
  • 3
    4% (1 ratings)
  • 2
    17% (4 ratings)
  • 1
    52% (12 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

May 15, 2024

No response from the supplier. I have an order and nobody is responding. The order is not fulfilled. Highly unprofessional. Do crosscheck twice before adding their products.

Store

Sam's

Using app

--

Total reviews

3

Average rating

3.3

2 / 5 Share

Jan. 18, 2024

Shopify had sent me now that the app might not work properly

Using app

About 1 month

Total reviews

4

Average rating

4.3

1 / 5 Share

Nov. 24, 2023

My orders are not syncing

Using app

Over 1 year

Total reviews

2

Average rating

1.0

2 / 5 Share

Nov. 14, 2023

I am new to dear lover and have had about 4 orders through them. My service agent is Emma, and she does not ever understand my questions or answers them clearly. Furthermore, I was charged twice for the same order yesterday. Today, I paid for an order, and it reflects as paid, but it still sends emails and says it needs payment before fulfillment. I wish they had a live chat, or customer service number because the response times are slow.

Using app

6 minutes

Total reviews

1

Average rating

2.0

4 / 5 Share

April 2, 2024

I Wish there was a way to choose different shipping options in the app when placing the order. I see on the website that there are 3 options available. So when a customer requests to have their order expedited I order directly on the website and skip the order on this App.

Using app

Over 3 years

Total reviews

10

Average rating

4.0

All reviews

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