Rating

3.1

feedback

24

Reviews

chart

#4,321

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    33%
  • Less than a year
    46%
  • More than a year
    17%

Reviews Summary

The reviews for this Shopify app are mixed, with both positive and negative feedback from users. Positive aspects include the ease of adding products to the store, the quality of the merchandise, and some instances of helpful customer support. However, negative themes include issues with order fulfillment, unresponsive customer service, high shipping costs, and difficulties in removing products from the app. Some users also mentioned problems with inventory syncing and confusion around shipping options and delivery times.

Highlights

Ease of adding products to the store, quality of merchandise, helpful customer support
Order fulfillment issues, unresponsive customer service, high shipping costs
Difficulties in removing products from the app, inventory syncing problems, confusion around shipping options and delivery times

Rating Breakdown

  • 5
    25% (6 ratings)
  • 4
    8% (2 ratings)
  • 3
    4% (1 ratings)
  • 2
    17% (4 ratings)
  • 1
    46% (11 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 9, 2024

I have had no issues using the app. My customers are very pleased with the quality of the products. My contact representative is always helpful anytime I have a question or request.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

May 30, 2024

The app is exceptionally user-friendly, with an easy setup and intuitive interface. I interacted with Crystal, a consultant who is very efficient and responds quickly. The products are of high quality, and I've had no complaints from my customers. Overall, this app is highly recommended for its ease of use, excellent support, and reliable products.

Using app

3 days

Total reviews

1

Average rating

5.0

1 / 5 Share

May 15, 2024

No response from the supplier. I have an order and nobody is responding. The order is not fulfilled. Highly unprofessional. Do crosscheck twice before adding their products.

Store

Sam's

Using app

3 months

Total reviews

3

Average rating

3.3

Developer Reply

Dear Sams, We apologize that Dropship‑Clothes did not provide you with a perfect experience. We also appreciate your valuable feedback. can you send to my email again dropshipping@dear-lover.com If you have any further questions, feel free to reach out to our customer service team, and we will promptly assist you. Best regards, Dropship‑Clothes

2 / 5 Share

Jan. 18, 2024

Shopify had sent me now that the app might not work properly

Using app

8 months

Total reviews

4

Average rating

4.3

2 / 5 Share

Nov. 14, 2023

I am new to dear lover and have had about 4 orders through them. My service agent is Emma, and she does not ever understand my questions or answers them clearly. Furthermore, I was charged twice for the same order yesterday. Today, I paid for an order, and it reflects as paid, but it still sends emails and says it needs payment before fulfillment. I wish they had a live chat, or customer service number because the response times are slow.

Using app

9 months

Total reviews

1

Average rating

2.0

All reviews

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