Dropstore RSA Reseller for Shopify

Dropstore RSA Reseller

Dropstore RSA Reseller: Dropship South African Products Fast

Developer
View on App Store

Rating

1.5

feedback

10

Reviews

chart

#4,048

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    20%
  • Less than a month
    50%
  • Less than a year
    20%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify app are overwhelmingly negative, with multiple users expressing frustration over issues with syncing products to their Shopify stores, poor customer support, delays in refunds, and unmet promises. Users have reported problems with subscriptions not being activated, products not importing or syncing, and a lack of responsiveness from the app developers. Some users have even threatened legal action due to the unresolved issues. Overall, the app seems to have serious reliability and customer service issues that have led to significant dissatisfaction among users.

Highlights

Syncing products to Shopify store
Poor customer support
Delays in refunds
Unmet promises
Lack of responsiveness from developers

Rating Breakdown

  • 5
    10% (1 ratings)
  • 4
    0% (0 ratings)
  • 3
    10% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    80% (8 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

April 17, 2024

I paid a subscription all of a sudden dropstore is not compatible hebaaaan what nonsense is this

Using app

--

Total reviews

1

Average rating

1.0

Developer Reply

Hello Trend Drip Sneakers, Thank you for reaching out to us and bringing this issue to our attention. We would like to investigate this matter further with our Tech Support team. Please send your inquiry to [email protected], along with the email address you used to register on Dropstore. Our Live Chat is also available on weekdays, Monday through Friday. Additionally, you can reach out to us via Facebook Messenger. Thank you.

1 / 5 Share

Jan. 5, 2024

I paid for the R199 subscription but they seem not to activate my subscription , my products don't sync with my store as well I DON'T UNDERSTAND WHATS HAPPENING.

Using app

29 days

Total reviews

1

Average rating

1.0

1 / 5 Share

Jan. 27, 2024

Please do not use this supplier if you want your business to grow. Firstly, their support service is very poor, and they take weeks to reply to emails. They owe me R999 which they promised to refund since the 20 November 2023. Till now I am still waiting. They also failed to fulfill two orders I placed on their platform. Amount R720 on the 07/12/23 and R620 on the 09/12/23 they then send an email promising to refund since they failed, till now I am still waiting for the refunds. when I sent them emails, they don't reply. Instead of replying to my emails they cancelled my Pro-plan which I paid for on the 11/12/23 worth the amount of R599. really what is this? are you also going to refund it or not? This is poor service to the core, and it is disrespecting. I wish Shopify could remove them from the list of dropshipping suppliers. PLEASE DO NOT USE DROPSTORE. @DROPSTORE KINDLY ADVISE ON WHEN I WILL GET MY REFUNDS. We are really frustrated, and we need help or advice from anyone who can assist. Support service not helping, and they do not have contact numbers. Today is the 11/01/2024 since I submitted the above review, as an update to the whole world, till now I didn't receive my refunds from this company Dropstore. I have been waiting for so long. sending emails to them but there is no action taken. I will now involve third parties even take them to the media if I do not get any assistance. Please everyone out there do not use Dropstore if you want to grow your business. @ DROPSTORE WHEN ARE YOU GOING TO REFUND US. I would like to give an update since we last post this review. Today is the 27/01/2024. DROPSTORE still did not refund us. we are very much disappointed, and we are currently taking this matter to our lawyers now. we have been patient enough since last year thinking that they will deal with this matter professionally, but they failed. what they normally do is to send emails keep promising to process the funds but no action. I wander who is the owner of this company. He/She has no respect to the company and its customers. Entrepreneurs PLEASE DO NOT USE DROPSTORE FOR DROPSHIPPING LOOK FOR OTHER RELIABLE SUPPLIERSTHAT WILL GIVE YOU GREAT SERVICE. @DROPSTORE CAN YOU PLEASE ADVISE US WHEN YOU WILL REFUND US.

Using app

3 months

Total reviews

12

Average rating

4.3

1 / 5 Share

Nov. 1, 2023

I have paid my montly subscription but it keep refusing to import/sync the product to my shopfy now when i text the support they hit me with a seen been 8 days now.

Store

My Store

Using app

5 days

Developer Reply

We apologize for the delay in responding to your inquiry about our Dropstore app issue. We are working diligently to address all customer concerns amid high inquiry volumes. To assist you, please provide your store URL and registration email- please send this via email at [email protected]. We appreciate your patience and understanding.

1 / 5 Share

Aug. 18, 2023

This app does not integrate with my Shopify store and when I add a product to my import list it does not register on my Shopify. I can see that I am not the only one with this problem, and I can see that it has been going on for quite a while with no replies or attempts to fix this issue. I don't recommend this app and have to say I am extremally displeased with the way the developers have set it out.

Using app

About 2 hours

Total reviews

1

Average rating

1.0

All reviews

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