Dropstore RSA Reseller
Dropstore RSA Reseller: Dropship South African Products Fast
Rating
1.5
feedback
10
chart
#4,189
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Less than a day
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Less than a month
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Less than a year
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More than a year
Reviews Summary
The reviews for this Shopify App are overwhelmingly negative, with multiple users expressing frustration over issues with syncing products to their Shopify stores, poor customer support, delays in refunds, and unresponsiveness from the developers. Users have reported problems with subscriptions not being activated, products not importing or syncing, and a lack of communication from the app's support team. The app seems to have serious functionality and reliability issues, leading to dissatisfaction and disappointment among users. Some users have even threatened legal action due to the unresolved issues and lack of refunds.
Highlights
Rating Breakdown
All reviews
April 17, 2024
I paid a subscription all of a sudden dropstore is not compatible hebaaaan what nonsense is this
Hello Trend Drip Sneakers, Thank you for reaching out to us and bringing this issue to our attention. We would like to investigate this matter further with our Tech Support team. Please send your inquiry to [email protected], along with the email address you used to register on Dropstore. Our Live Chat is also available on weekdays, Monday through Friday. Additionally, you can reach out to us via Facebook Messenger. Thank you.
Jan. 5, 2024
I paid for the R199 subscription but they seem not to activate my subscription , my products don't sync with my store as well I DON'T UNDERSTAND WHATS HAPPENING.
Jan. 27, 2024
Please do not use this supplier if you want your business to grow. Firstly, their support service is very poor, and they take weeks to reply to emails. They owe me R999 which they promised to refund since the 20 November 2023. Till now I am still waiting. They also failed to fulfill two orders I placed on their platform. Amount R720 on the 07/12/23 and R620 on the 09/12/23 they then send an email promising to refund since they failed, till now I am still waiting for the refunds. when I sent them emails, they don't reply. Instead of replying to my emails they cancelled my Pro-plan which I paid for on the 11/12/23 worth the amount of R599. really what is this? are you also going to refund it or not? This is poor service to the core, and it is disrespecting. I wish Shopify could remove them from the list of dropshipping suppliers. PLEASE DO NOT USE DROPSTORE. @DROPSTORE KINDLY ADVISE ON WHEN I WILL GET MY REFUNDS. We are really frustrated, and we need help or advice from anyone who can assist. Support service not helping, and they do not have contact numbers. Today is the 11/01/2024 since I submitted the above review, as an update to the whole world, till now I didn't receive my refunds from this company Dropstore. I have been waiting for so long. sending emails to them but there is no action taken. I will now involve third parties even take them to the media if I do not get any assistance. Please everyone out there do not use Dropstore if you want to grow your business. @ DROPSTORE WHEN ARE YOU GOING TO REFUND US. I would like to give an update since we last post this review. Today is the 27/01/2024. DROPSTORE still did not refund us. we are very much disappointed, and we are currently taking this matter to our lawyers now. we have been patient enough since last year thinking that they will deal with this matter professionally, but they failed. what they normally do is to send emails keep promising to process the funds but no action. I wander who is the owner of this company. He/She has no respect to the company and its customers. Entrepreneurs PLEASE DO NOT USE DROPSTORE FOR DROPSHIPPING LOOK FOR OTHER RELIABLE SUPPLIERSTHAT WILL GIVE YOU GREAT SERVICE. @DROPSTORE CAN YOU PLEASE ADVISE US WHEN YOU WILL REFUND US.
Nov. 1, 2023
I have paid my montly subscription but it keep refusing to import/sync the product to my shopfy now when i text the support they hit me with a seen been 8 days now.
Store
My Store
Using app
5 days
We apologize for the delay in responding to your inquiry about our Dropstore app issue. We are working diligently to address all customer concerns amid high inquiry volumes. To assist you, please provide your store URL and registration email- please send this via email at [email protected]. We appreciate your patience and understanding.
Aug. 18, 2023
This app does not integrate with my Shopify store and when I add a product to my import list it does not register on my Shopify. I can see that I am not the only one with this problem, and I can see that it has been going on for quite a while with no replies or attempts to fix this issue. I don't recommend this app and have to say I am extremally displeased with the way the developers have set it out.
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