AppNavigator - Your go-to resource for the Shopify App Store
To All Apps
DropTracking ‑ Order Tracking for Shopify

DropTracking ‑ Order Tracking

Allows Your Customers To Track Your Dropshipping Orders

Customer order tracking Barcode scanning Order tracking apps
Developer
View on App Store

Rating

2.8

feedback

11

Reviews

chart

#1,947

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    27%
  • Less than a year
    45%
  • More than a year
    18%

Reviews Summary

The reviews for the Drop Tracking Shopify App are mixed, with both positive and negative feedback. Positive aspects highlighted include the app being interactive, easy to use for customers, and well-structured. Users appreciate the clear tutorials provided for setup and the convenience of tracking orders by simply entering the order number and email. Additionally, the automatic tracking feature is praised for streamlining the process for both merchants and customers. On the other hand, negative themes in the reviews revolve around the app not functioning properly for some users, lack of responsiveness from customer support, and issues with connectivity to delivery companies. Some users expressed frustration with the app being down for an extended period, leading to customer service challenges and dissatisfaction.

Highlights

Positive aspects: Interactive and easy to use, Clear tutorials for setup, Automatic tracking feature, Well-structured
Negative themes: App not functioning for some users, Lack of responsiveness from customer support, Connectivity issues with delivery companies, Extended downtime causing customer service challenges

Rating Breakdown

  • 5
    45% (5 ratings)
  • 4
    9% (1 ratings)
  • 3
    9% (1 ratings)
  • 2
    9% (1 ratings)
  • 1
    27% (3 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 15, 2024

Très bonne application interactive et facile d'utilisation pour le client. Le client a seulement a mentionner son numéro de commande et son mail pour obtenir le suivi. Egalement concernant la mise en place les tutos sont clairs et la mise en place est facile.

Store

MelCooking

Using app

--

Total reviews

7

Average rating

5.0

1 / 5 Share

Sept. 4, 2024

ca fonctionne pas

Store

MinouPlaza.com

Using app

3 days

Total reviews

2

Average rating

3.0

2 / 5 Share

Aug. 16, 2024

N'a jamais fonctionné depuis le lancement de ma boutique, ayant passé 3 commandes pour moi même, sans pouvoir vérifier le tracking. Mail envoyé à [email protected]... pas de réponse. Je change d'appli pour un support plus pro...

Store

CHOUETTIFY

Using app

4 months

Total reviews

3

Average rating

4.0

3 / 5 Share

June 27, 2024

J'ai contacter le support au [email protected] et ne sont pas réactif. Ca fonctionner bien jusqu'à m'a Première commande et plus rien? Toujours dans l'attente d'une réponse du support ? J'espère que je vais trouvez comment résoudre mon problème avec Drop Tracking

Store

Cosmetica Bella

Using app

2 months

Total reviews

1

Average rating

3.0

1 / 5 Share

May 6, 2024

Elle marchait pas mal bien qu'elle n'a aucune connexion avec les compagnie de livraison. Ca fait plus d'une semaine l'application KO. Ca a généré bcp de SAV et frustrations des clients.

Store

Le Canin Pro

Using app

Over 1 year

Total reviews

2

Average rating

3.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more