All reviews

Rating Breakdown

  • 5
    100% (13 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (13)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 6, 2026

The team is incredible, so helpful and responsive. They helped me with all my complicated requests.

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your wonderful 5-star review! We’re really glad to hear our team could help with your requests. Your support truly means a lot to us! 😊

5 / 5 Share

Dec. 17, 2025

Loved the customer service and ease to implement the rates and zip code exclusions. I am happy with it! 5 stars for sure.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful 5-star review! ⭐ We’re thrilled to hear you loved the customer service and found the setup easy. Your support truly means a lot to us! 🙌

5 / 5 Share

Nov. 13, 2025

Il y a eu un petit bug qu'ils ont réglé très rapidement suite au signalement. Outre ce petit pépin, l'application fonctionne bien, elle est intuitive et stable.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 2, 2025

This app solved a major issue for me, especially with flat rate shipping which Shopify doesn’t handle well. Their customer service is outstanding—twice they responded instantly while I was setting everything up. Great app at a very fair price!

Using app

8 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 20, 2025

I need different shipping rates from my store location, this app has amazing feature to setup the rates from various distance, Smit and entier team is always stand by at anytime for support. Amazing experience with team and app, it's really recommended!

Store

Piyusha

Using app

5 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 14, 2025

Great app which allows a ton of options, and very helpful support.

Using app

1 minute

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 11, 2025

The developers / customer service is very prompt and responsive, and they have always helped me resolve my issues with utmost urgency. Highly recommend, and i know i will always have tech support if i run into any issues

Using app

7 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 10, 2025

They solved a huge problem for me, as Shopify has no good way to handle flat rate shipping. And their customer service has been top tier, twice answering me immediately for help as I was getting everything set up. Highly recommended.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2025

What I like most is the ability to use multiple conditions for shipping. We now calculate rates by weight, quantity and vendor without double charging.

Using app

2 days

Total reviews

13

Average rating

5.0

5 / 5 Share

Aug. 8, 2025

This app is amazing, I have been searching for an app that meets my business requirements as I have a complex shipping rules - none of the expensive app can support, but this app is genius. At a very high level, I want to charge shipping rate based on several inputs, such as specific product tags, post code, product qty (not cart qty), product value (not cart value), insurance rate and express rate. The support team is very responsive, and they deserved a full 5 star rating review. ***Edit #1: I've asked for the clone feature to help with initial setup, and within 15 minutes it was made available and working perfectly, what an amazing team to work with. ***Edit#2: Added Export/Import feature for Back-up/Restore purposes.

Using app

11 days

Total reviews

16

Average rating

4.0

Developer Reply

Thank you so much for the amazing 5-star review! We're thrilled our app meets your complex shipping needs. Your kind words mean a lot to our team. We’ve noted your request for a clone feature—great idea, and we’ll consider it for future updates!

5 / 5 Share

June 13, 2025

We have used DS Shipping Rates Zip Distance since launch and have always had a positive after service from colleagues and a reliable app to assist us with our operations, highly recommended and versatile must have for stores!

Using app

5 days

Total reviews

4

Average rating

5.0

5 / 5 Share

June 12, 2025

Our shipping rules are a bit convoluted, and I was unable to figure out how to make it work myself. However, their team is SUPER responsive, and ended up doing pretty much everything for me. This will save a significant amount of time in custom invoicing and awkward calls to customers when vanilla Shopify shipping doesn't combine our rates as intended. Highly recommended!

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

June 6, 2025

Outstanding support from Bhakti at DS Shipping Rates Zip Distance. I had a complex shipping setup that needed sorting, and Bhakti handled it effortlessly. She was super helpful, direct, and provided instant support when I needed it. Couldn’t have asked for a better experience!

Using app

1 day

Total reviews

4

Average rating

5.0