Rating

1.3

feedback

4

Reviews

chart

#15,094

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    25%
  • Less than a day
    25%
  • Less than a month
    25%
  • Less than a year
    0%
  • More than a year
    25%

Reviews Summary

The reviews for this app highlight several negative aspects. Users have reported that the app does not track stock or synchronize inventory, despite claims that it does. Additionally, there are complaints about the lack of response from the customer service team, with users stating that issues remain unresolved even after contacting support. Some users have also encountered technical errors, such as the app generating an error message related to a parameter mismatch.

Highlights

Lack of stock tracking and inventory synchronization
Poor customer service and unresponsive support team
Technical errors and issues with the app functionality

Rating Breakdown

  • 5
    0% (0 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    25% (1 ratings)
  • 1
    75% (3 ratings)

Reviews with Text

  • 100% (4)
Review RSS Feed Review RSS Feed

All reviews

2 / 5 Share

June 13, 2020

This app is simply an import tool, they say they track stock but they do not track stock. I have waited for 12 months. for them to fix the app but they are unable so. They don't respond when their customer service is contacted and Google will not advertise with their app installed. Again, dsmatepro is only an import tool, it doesn't keep track of stock or price.

Using app

Almost 3 years

Total reviews

3

Average rating

1.7

1 / 5 Share

April 16, 2018

very poor app, does't synchronize inventory, even manually it will not work, support team response well, very respective but they can't solve any issue. they will promise a lot but they will do nothing.

Using app

About 22 hours

Total reviews

6

Average rating

2.7

1 / 5 Share

April 4, 2018

very poor service there is no reply/response from support ..

Using app

4 days

Total reviews

1

Average rating

1.0

1 / 5 Share

Oct. 22, 2017

ErrorException in helpers.php line 674:preg_replace(): Parameter mismatch, pattern is a string while replacement is an array. We were expecting something more ...

Store

Elivera

Using app

9 minutes

Total reviews

20

Average rating

3.8

All reviews

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