Duoplane for Shopify
Developer
View on App Store

Rating

5.0

feedback

31

Reviews

chart

#3,743

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    0%
  • Less than a year
    32%
  • More than a year
    61%

Reviews Summary

The reviews for the Duoplane app are overwhelmingly positive, with users praising its efficiency in automating orders, managing multiple vendors, and saving time. Users appreciate the ease of use, outstanding support from the team, and the ability to track stock levels effectively. The app has been described as a game-changer for drop shippers, increasing productivity and streamlining order processing. However, some users have mentioned issues with support response times, highlighting the need for faster assistance in certain situations.

Highlights

Efficient order automation and vendor management
Outstanding support and ease of use
Productivity improvement and time-saving features
Issues with support response times
Stock level tracking and order processing

Rating Breakdown

  • 5
    97% (30 ratings)
  • 4
    0% (0 ratings)
  • 3
    3% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

July 17, 2024

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

May 29, 2023

As a dropshipping store this app is essential! The app allows your to automate orders to multiple vendors with ease and through multiple channels which saves a lot of time and human error. It also tracks stock levels and so much more. Its very easy to use and the support is outstanding. I cannot thank Ben enough! He was so patient with us, responded to our questions quickly and even hopped on an early morning call just to show me how to set everything up (even though their developers basically already did that for us!) Highly recommended this app and it's team!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

July 19, 2022

Excellent tool for helping me communicate properly with my dropship suppliers. Really helps to keep us organized and keep our drop shippers accountable. Excellent support too! Our emails are responded to in a timely manner and where necessary they'll hop on a call where they ask very insightful questions to help understand and solve our issue. Highly recommended all the way around!

Using app

Over 6 years

Total reviews

7

Average rating

4.9

Developer Reply

Thank you for your review and we are so happy to hear that it's been helping with your operations organization. We strive to offer the best support to our clients and are ecstatic to hear that it's been useful for you.

5 / 5 Share

July 15, 2022

We have been using Duoplane for four years and it's great for managing ecom orders that ship from multiple locations. Support is responsive and willing to brainstorm/customize when possible to make Duoplane work the best for our business model.

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

Developer Reply

We've had the pleasure of having you as a client for 4 years and hope to continue a relationship for many years to come!

5 / 5 Share

July 15, 2022

We are a drop shipper and almost every order has items that go to different vendors. The breaking out of a sales order into individual Purchase Orders has allowed us to save time and helped us eliminate mistakes if we did this work manually. This app for us is very much worth the money.

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

We are very happy to hear that we've saved your company time and money!

All reviews

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