DHL Duty and Tax Calculator
Simplify Cross-Border Duties and Taxes for Shoppers
Rating
4.7
feedback
16
chart
#2,216
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
6%
-
Less than a month
12%
-
Less than a year
69%
-
More than a year
6%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising its ease of use, powerful features, and helpful customer service. Many users appreciate the app's ability to calculate customs and duties in advance, making the shipping process smoother and improving customer experience. The staff, particularly Adrianne, received high praise for their assistance and responsiveness. Users also highlighted the app's effectiveness in reducing wait times, coordinating with shipping carriers, and eliminating surprise charges for customers. However, there was one negative review mentioning the high pricing of the app, especially for small webshops due to API calls.
Highlights
Review RSS Feed
All reviews
Feb. 12, 2026
So far, so good. However, the app is a little basic in places and doesn’t offer the usual setup flexibility you find in other apps - such as editing language, removing or hiding certain elements, or adjusting styling. I also don’t understand the order in which the shipping zones appear in the backend Shipping Rates section; it seems random. Additionally, the Shipping Cost Breakdown doesn’t appear if your shipping charge is FOC and you’re not collecting duties and taxes, only displaying them. Other than that, it works well and is clearly the best duty and tax calculator app available. The DHL support is also first class!
Nov. 11, 2025
Amazing and very reactive support from the app team to adjust an issue with the bulk volum pricing. Very helpful and very appreciated!
Thank you for your feedback. We are thrilled you had a great support experience and truly appreciate the 5-star rating. Wishing you continued success with your store.
Dec. 19, 2024
Very easy to use and powerful! This app helps people to know how much for the customs & duties or pay in advance. Highly recommended!!
June 27, 2024
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