DHL Duty and Tax Calculator
Simplify Cross-Border Duties and Taxes for Shoppers
Rating
4.7
feedback
16
chart
#2,257
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
6%
-
Less than a month
12%
-
Less than a year
69%
-
More than a year
6%
Reviews Summary
The reviews for this Shopify app are overwhelmingly positive, with users praising its ease of use, powerful features, and excellent customer support. Many users appreciate the app's ability to calculate customs duties and taxes accurately, improving the overall customer experience by providing transparency in shipping costs. The DHL support is highlighted as top-notch, and the app is described as a life saver for businesses dealing with international shipping. Users also commend the app team for being responsive, helpful, and proactive in addressing any issues or customization needs. However, some users mention that the app lacks certain setup flexibility compared to other apps, such as the ability to edit language, hide elements, or adjust styling. There are also comments about the shipping zones appearing randomly in the backend, and the Shipping Cost Breakdown not displaying under specific conditions. Despite these minor drawbacks, the app is widely recommended for its functionality and efficiency in managing duties and taxes.
Highlights
Review RSS Feed
All reviews
Feb. 12, 2026
So far, so good. However, the app is a little basic in places and doesn’t offer the usual setup flexibility you find in other apps - such as editing language, removing or hiding certain elements, or adjusting styling. I also don’t understand the order in which the shipping zones appear in the backend Shipping Rates section; it seems random. Additionally, the Shipping Cost Breakdown doesn’t appear if your shipping charge is FOC and you’re not collecting duties and taxes, only displaying them. Other than that, it works well and is clearly the best duty and tax calculator app available. The DHL support is also first class!
Nov. 11, 2025
Amazing and very reactive support from the app team to adjust an issue with the bulk volum pricing. Very helpful and very appreciated!
Thank you for your feedback. We are thrilled you had a great support experience and truly appreciate the 5-star rating. Wishing you continued success with your store.
Dec. 19, 2024
Very easy to use and powerful! This app helps people to know how much for the customs & duties or pay in advance. Highly recommended!!
June 27, 2024
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