Wizard Zines review for Crossborderit IOSS and DDP

March 6, 2023

Some of my orders weren't showing up in Crossborderit. It took 6 weeks and a lot of back and forth with support before the developer finally discovered that there was a bug in their Shopify integration. The developer seems to be very uncommunicative and slow to find and resolve bugs -- the support team told me that the developer was unavailable for an entire month, and then it took another full month after they returned to resolve the bug. They seem to only have one developer so there's no redundancy if he's on vacation. In combination with them increasing their prices to 99 euros/month, I definitely wouldn't recommend this service.