Hippie Pants review for Crossborderit IOSS and DDP

This is a new company that is extremely disorganised. They have a hidden charge of 3% on euro to euro transfers so it's not flat fee at all. They also send upwards of 5 invoices per month (4 tax and 1 service) causing absolute havoc in cross-checks and bureaucracy. Only the app is automated which is a separate fee. We thought it was teething problems and worked through bugs with them but 6 months in and it's still a total mess.