Dynamics 365 Business Central
Get in control of your inventory, finances, and tax reporting
Rating
3.2
feedback
16
chart
#888
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
12%
-
Less than a month
6%
-
Less than a year
56%
-
More than a year
25%
Reviews Summary
The reviews for this Shopify App are mixed, with some users expressing satisfaction with the connector's functionality and synchronization capabilities, while others highlight significant limitations and challenges. Positive aspects mentioned include reliable synchronization, flexibility in handling taxes and sales scenarios, and the potential for future improvements such as multi-language product descriptions and better integration with POS systems. However, negative feedback revolves around issues like incorrect VAT calculations, challenges in syncing orders with fulfilled status, limitations in syncing invoices, and the need for more streamlined solutions for various processes. Users also express frustration with the inefficiency of the synchronization process and the lack of automation in handling order updates and payment confirmations.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 5, 2024
We've been testing this back and forth through the versions, and It's getting there. If we weren't selling globally, we'd change to this one in a heartbeat. However, as it does not support multiple currencies, it's impossible to use when trading in different currencies. When/If it becomes possible to import orders in the same currency the transactions are made in, we'll change to this integration in a second.
Oct. 2, 2024
We are very happy with this connector which we deployed for two different instances of BC. Synch is reliable and relatively flexible to use. Works well with US sales tax, VAT in multiple European countries, with anonymous customers, or with existing ones. Things I wish will improve in the future: - Synch of products that have two sets of variants (color and size, for example) require inverting temporarily the synch from Shopify to BC to get the nested values in and then manually mapping the product variants. I wish there was a more intuitive way. - Exclude some product fields from synching to Shopify (such as vendor) or at least being able to alter them in the product table in BC. - Support for synching product descriptions in multiple languages when these are available in BC. - Support for synching more sales scenarios from BC to Shopify: currently the pickup in store process is not supported in BC and must be dealt with in Shopify (BC will mark the order as shipped, never ready for pickup). - Being able to create credit notes in BC and synch that back to Shopify. Currently refunds need to be started from Shopify. - Having more options to sync inventory: currently you can choose between reserved and previous sales orders only. This does not offer enough flexibility. - Better integration with POS: currently customers who buy from the Shopify POS app can only get a receipt; even when the customer information is added to the order, it is not synched with BC to send them an invoice (required by some customers). - Possibility to filter incoming orders in BC by country or delivery type. We use third party companies to export in certain countries. Currently we need to tag these orders in BC and then synch them to a different store in BC to invoice the right customer at the end of the month. Wish for a more streamlined solution. - BC invoices synch to Shopify, happy this one is coming apparently! Hopefully payment information too for B2B customers? Please?
Aug. 23, 2024
Connector has a lot of features, but I can't get correct vat calculation to work. Prices are including vat, but creating the BC sales order vat is calculated and also with the wrong Country-VAT, that is set in the template.
Store
Mein Shop
Using app
3 months
July 25, 2024
Cuando una Shopify Order tiene un cambio, se recibe el Refund sin valor de Item / variant y desaparece la línia original. Como gestiona los cambios el connector?
We appreciate your feedback and rating of the application! For more information on how the connector handles order editing, please refer to this article: https://learn.microsoft.com/dynamics365/business-central/shopify/synchronize-orders#impact-of-order-editing . We recently discovered a scenario that involves return/exchange performed via POS, where Shopify creates two refunds. We have fix pending deployment that will ensure both refunds are properly processed. Kind regards, Microsoft Dynamics 365 Business Central engineering team
Oct. 11, 2024
Nice connector but we cannot access your invoices created by Business Central in Shopify which is very disappointing. UPDATE 12/10/2024 After implementation, we are much more satisfied and look forward to the new features with excitement.
Thank you for your feedback! We are glad to hear that you like Shopify Connector for Business Central. We also have exciting news to share – the feature you are missing is coming in our next release. You can find more details here: https://learn.microsoft.com/dynamics365/release-plan/2024wave2/smb/dynamics365-business-central/export-posted-sales-invoices-shopify . If you have more suggestions for new features and capabilities, you can always provide them on the Dynamics 365 Ideas site (https://aka.ms/bcIdeas). Your input goes directly to Business Central's engineering backlog for investigation and prioritization. Kind regards, Microsoft Dynamics 365 Business Central engineering team
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more