Dynamics 365 Business Central
Get in control of your inventory, finances, and tax reporting
Rating
2.7
feedback
17
chart
#858
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
12%
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Less than a month
0%
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Less than a year
76%
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More than a year
24%
Reviews Summary
The reviews for this Shopify App are mixed, with a range of ratings from 1 to 5 stars. Positive aspects highlighted by users include the reliability of the synchronization, flexibility in usage, and the ability to work well with different tax systems and customer types. Users appreciate the potential of the app and look forward to new features. However, negative aspects mentioned include difficulties in installation, lack of support for multiple currencies, issues with VAT calculation, and challenges in syncing certain order details and invoices between Shopify and Business Central. Some users also expressed the need for improvements in product synchronization, order processing, and integration with POS systems.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 29, 2025
Dynamics BC auto updated to version 26.0 this morning and since then orders are no longer automatically synced from Shopify. I have to run the Sync Orders manually which is not ideal.
Thank you for reporting that. We would like to share that the issue you encounter will be fixed in an upcoming release (26.1). We notice that you mentioned “auto updated” and would like to state that Microsoft is committed to delivering predictable updates to the service. Updates are continuous, touchless updates that provide new features and functionality. They eliminate the need to do expensive upgrades every few years. Administrators can set a maintenance window for each environment that determines when Microsoft is allowed to update that environment. For more information, see Managing Updates in the Business Central Admin Center (https://learn.microsoft.com/dynamics365/business-central/dev-itpro/administration/tenant-admin-center-update-management). Scheduled minor and major updates, and unscheduled critical fixes, respect the maintenance window set on each environment. You are in control and manage how your organization receives these updates. Admins can schedule environment updates to any version higher than the current environment version within the environment's current or next major version from the Business Central administration center. You can also utilize sandbox environments to verify critical processes before updating your production environment. For more information, see https://learn.microsoft.com/dynamics365/business-central/shopify/get-started#testing-strategies. Kind regards, Microsoft Dynamics 365 Business Central engineering team
April 7, 2025
we are having difficulty in installing the application and unable find any assistance. pls provide a contact point if possible
Thank you for reaching out. Business Central is sold and implemented through a global network of Dynamics 365 partners with industry expertise. Contact a partner for consulting and other services. Your Microsoft partner is a valuable resource. If you don’t have one, you can use the Contact a Microsoft partner form (https://go.microsoft.com/fwlink/?linkid=828707). Business Central offers a free trial. There are two ways to access the trial version, depending on your location. If you are in a country where Microsoft offers official localization, you can follow one path. If you are in a country where localization is handled by partners, you'll need to follow a different path. For more information about free Dynamics 365 Business Central trial see https://learn.microsoft.com/dynamics365/business-central/trial-signup Kind regards, Microsoft Dynamics 365 Business Central engineering team
Jan. 8, 2025
Segunda vez que en Business Central me indica que el concetro debe ser actualizado en Shopify y no existe ninguna opcion para actualizar. Cada vez que se actualice debere desinstalar la aplicacion y volver a instalarla?
Thank you for reporting that. Shopify releases a new API version every three months at the beginning of the quarter, and supports each version for 12 months. The updated versions might contain important changes, so it's important to uptake Shopify API versions in major releases of Business Central. Typically, new versions of APIs increase stability and security, and enable additional capabilities. It means that The Shopify connector released in 2024 release wave 2 (October 2024) relies on API 2024-07, which is supported until July 1, 2025. To continue to use your integration, you will need upgrade to the latest version of Business Central before this date. For example, the Shopify connector released in 2025 release wave 1 (April 2050) uses the Shopify API that was released in January 2025 and can be used till January 2026. To upgrade connector you also need to upgrade Business Central. We are exploring option how to align Shopify, Business Central the Shopify Connector release cycles to reduce impact on your operations. Kind regards, Microsoft Dynamics 365 Business Central engineering team
Oct. 5, 2024
We've been testing this back and forth through the versions, and It's getting there. If we weren't selling globally, we'd change to this one in a heartbeat. However, as it does not support multiple currencies, it's impossible to use when trading in different currencies. When/If it becomes possible to import orders in the same currency the transactions are made in, we'll change to this integration in a second.
Thank you for your feedback! We are aware about that requirement and are tracking it here: https://experience.dynamics.com/ideas/idea/?ideaid=969a170b-6917-ef11-989a-000d3a7afa6b and we are considering adding it to our (longer term) roadmap. Please add your valuable votes and comments to get it prioritized on the engineering backlog. You more than are welcome to suggest new features and capabilities for connector on the Dynamics 365 Ideas site (aka.ms/BCIdeas). Kind regards, Microsoft Dynamics 365 Business Central engineering team
Oct. 2, 2024
We are very happy with this connector which we deployed for two different instances of BC. Synch is reliable and relatively flexible to use. Works well with US sales tax, VAT in multiple European countries, with anonymous customers, or with existing ones. Things I wish will improve in the future: - Synch of products that have two sets of variants (color and size, for example) require inverting temporarily the synch from Shopify to BC to get the nested values in and then manually mapping the product variants. I wish there was a more intuitive way. - Exclude some product fields from synching to Shopify (such as vendor) or at least being able to alter them in the product table in BC. - Support for synching product descriptions in multiple languages when these are available in BC. - Support for synching more sales scenarios from BC to Shopify: currently the pickup in store process is not supported in BC and must be dealt with in Shopify (BC will mark the order as shipped, never ready for pickup). - Being able to create credit notes in BC and synch that back to Shopify. Currently refunds need to be started from Shopify. - Having more options to sync inventory: currently you can choose between reserved and previous sales orders only. This does not offer enough flexibility. - Better integration with POS: currently customers who buy from the Shopify POS app can only get a receipt; even when the customer information is added to the order, it is not synched with BC to send them an invoice (required by some customers). - Possibility to filter incoming orders in BC by country or delivery type. We use third party companies to export in certain countries. Currently we need to tag these orders in BC and then synch them to a different store in BC to invoice the right customer at the end of the month. Wish for a more streamlined solution. - BC invoices synch to Shopify, happy this one is coming apparently! Hopefully payment information too for B2B customers? Please?
Thank you for your feedback! We are glad to hear that you like Shopify Connector for Business Central. We have exciting news – we already added translations and posted invoices as well as filtering by country code. See https://www.youtube.com/watch?v=AR2FiD64wbw. Some of the missing features are achievable with the extensibility framework. You can skip or replace manufacturers or adjust availability calculations. Involve a Business Central partner. We have published examples for these cases and are working on samples for options/variants. For more information, see https://learn.microsoft.com/dynamics365/business-central/dev-itpro/developer/devenv-extending-shopify#extensibility-examples Would be great if you can add remaining features and capabilities on the Dynamics 365 Ideas site (https://aka.ms/bcideas). Your input goes directly to Business Central's engineering backlog for investigation and prioritization. Make sure that you search through the list of submitted suggestions. Chances are that someone already submitted something similar, and that entry might have already received votes. Vote if an idea already has been submitted to get it prioritized on the engineering backlog. Kind regards, Microsoft Dynamics 365 Business Central engineering team
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