Dynamics 365 Business Central
The reviews show a mixed but informative picture of the Shopify-Business Central connector. Positive feedback consistently highlights that, when configured correctly, the app can provide fast, accurate, and stable synchronization between Shopify and Business Central, especially for inventory and basic order flows. Several merchants praise the reliability of the integration, the helpfulness of support or implementation partners, and the fact that it can be a strong free or low-cost add-on that improves operational efficiency. Some users also note that it works well across multiple instances, handles tax scenarios in some regions, and can be tailored to specific needs by knowledgeable teams. At the same time, many reviews point to significant limitations and reliability issues. Common complaints include complicated setup, poor or minimal Shopify-side UI, OAuth/authentication failures, inconsistent inventory sync, missing error logs, and product mapping problems that can require manual rework. Merchants also report gaps in functionality such as limited support for POS workflows, refunds/credit notes, multi-variant products, lead times, invoices syncing back to Shopify, and filtering or customizing order sync behavior. A number of reviews describe frustrating edge cases where orders, VAT, fulfillment locations, or product updates do not sync correctly, suggesting that the app can work well for simpler use cases but struggles with more complex real-world operations.
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Es excelente, Pero mi calificación no es perfecta porque he necesitado sincronizar solo un producto en especifico o resincronizar o actualizar una orden que se actualizo y no presenta ninguna opcion para esto.
Thank you for the five-star rating and for using the Shopify Connector for Business Central! We are glad to know the connector is working well for your business. Kind regards, Microsoft Dynamics 365 Business Central engineering team
The app feels extremely complicated for no reason. For one, there is barely any user interface on the Shopify side. You would think the process would be much simpler, with Shopify acting as the hub while inventory is automatically pulled from Business Central. Inventory syncing is also inconvenient and extremely unreliable. I set up a Job Queue Entry to automatically sync inventory, and it simply does not work consistently. Some items update correctly while others do not, which makes the entire system difficult to trust. The setup process itself is also unnecessarily complicated. The documentation already tells you exactly what needs to be entered and where, so why are those fields not automatically populated during setup? Overall, this section feels much more complicated than it needs to be, especially for something as basic as keeping inventory synchronized between Business Central and Shopify.
Thank you for trying the Shopify Connector for Business Central and for sharing these detailed insights. Your feedback helps us understand where the setup and inventory synchronization experience needs improvement, and we will explore how to make it simpler and easier to trust. We would also like to understand why some items are not synchronizing as expected. On the Shopify Shops list in Business Central, please use the Provide Feedback action and share examples of the affected items and any relevant details. Our troubleshooting guide might also help identify the cause: https://learn.microsoft.com/dynamics365/business-central/shopify/synchronize-inventory#troubleshooting-inventory-synchronization Please continue sharing suggestions for improving the connector at https://aka.ms/bcideas. Kind regards, Microsoft Dynamics 365 Business Central engineering team
Trash. Especially reconciliation, and even more so when dealing with orders(sales orders) where there are multiples of the same item and discount is present on one of them: The item gets broken down into two item lines, and when you sync the shipment back to Shopify, the connector doesn’t know what to do with two or more of the same item on different item lines.
Thank you for your feedback. We understand the frustration with how discounted and non-discounted lines for the same item are handled during shipment synchronization back to Shopify. We are really happy to share that we found a way to solve this problem and released a fix as part of the 2026 release wave 1 update, which is already available. We encourage you to upgrade to the latest version of Business Central to benefit from it. Kind regards, Microsoft Dynamics 365 Business Central engineering team
Thank you for giving the Shopify Connector a try. We are sorry to see this rating and would love to understand what went wrong. If you are experiencing issues, we recommend reaching out to your Microsoft partner - they can help troubleshoot and configure the connector for your specific setup. If you have suggestions for how we can improve, please share them at https://aka.ms/BCIdeas. Kind regards, Microsoft Dynamics 365 Business Central engineering team
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