Dynamics 365 Business Central for Shopify

Dynamics 365 Business Central

Get in control of your inventory, finances, and tax reporting
Developer
Microsoft
Rating
2.7
Feedback
28
Reviews
Chart
#4,176
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for this Shopify App are mixed, with both positive and negative feedback. Positive aspects include fast and accurate data syncing between Shopify and Business Central, operational efficiency improvement, and good integration with the ability to configure settings correctly. Users appreciate the stability and reliability of the tool. However, negative themes include complications in setup and usage, unreliable inventory syncing, issues with product mapping and synchronization, difficulties in OAuth authorization, and challenges with VAT calculation and order synchronization. Some users also mentioned limitations in features and the need for improvements in various areas like product variant syncing, inventory options, and invoice synchronization.

Time spent using app
How long merchants keep the app installed.
Less than an hour 0%
Less than a day 7%
Less than a month 4%
Less than a year 61%
More than a year 29%
All reviews
4 / 5 Share
Oct. 15, 2026

Es excelente, Pero mi calificación no es perfecta porque he necesitado sincronizar solo un producto en especifico o resincronizar o actualizar una orden que se actualizo y no presenta ninguna opcion para esto.

Store Using app Total reviews Average rating
State of Mind 3 months 3 4.7
5 / 5 Share
Sept. 22, 2026

Store Using app Total reviews Average rating
Coghlan's Over 2 years 4 5.0
Developer Reply

Thank you for the five-star rating and for using the Shopify Connector for Business Central! We are glad to know the connector is working well for your business. Kind regards, Microsoft Dynamics 365 Business Central engineering team

1 / 5 Share
Sept. 11, 2026

The app feels extremely complicated for no reason. For one, there is barely any user interface on the Shopify side. You would think the process would be much simpler, with Shopify acting as the hub while inventory is automatically pulled from Business Central. Inventory syncing is also inconvenient and extremely unreliable. I set up a Job Queue Entry to automatically sync inventory, and it simply does not work consistently. Some items update correctly while others do not, which makes the entire system difficult to trust. The setup process itself is also unnecessarily complicated. The documentation already tells you exactly what needs to be entered and where, so why are those fields not automatically populated during setup? Overall, this section feels much more complicated than it needs to be, especially for something as basic as keeping inventory synchronized between Business Central and Shopify.

Store Using app Total reviews Average rating
New York Cosmetics About 1 month 3 3.7
Developer Reply

Thank you for trying the Shopify Connector for Business Central and for sharing these detailed insights. Your feedback helps us understand where the setup and inventory synchronization experience needs improvement, and we will explore how to make it simpler and easier to trust. We would also like to understand why some items are not synchronizing as expected. On the Shopify Shops list in Business Central, please use the Provide Feedback action and share examples of the affected items and any relevant details. Our troubleshooting guide might also help identify the cause: https://learn.microsoft.com/dynamics365/business-central/shopify/synchronize-inventory#troubleshooting-inventory-synchronization Please continue sharing suggestions for improving the connector at https://aka.ms/bcideas. Kind regards, Microsoft Dynamics 365 Business Central engineering team

1 / 5 Share
May 22, 2026

Trash. Especially reconciliation, and even more so when dealing with orders(sales orders) where there are multiples of the same item and discount is present on one of them: The item gets broken down into two item lines, and when you sync the shipment back to Shopify, the connector doesn’t know what to do with two or more of the same item on different item lines.

Store Using app Total reviews Average rating
Fruits-Passion 12 months 1 1.0
Developer Reply

Thank you for your feedback. We understand the frustration with how discounted and non-discounted lines for the same item are handled during shipment synchronization back to Shopify. We are really happy to share that we found a way to solve this problem and released a fix as part of the 2026 release wave 1 update, which is already available. We encourage you to upgrade to the latest version of Business Central to benefit from it. Kind regards, Microsoft Dynamics 365 Business Central engineering team

1 / 5 Share
May 15, 2026

Store Using app Total reviews Average rating
ChairPro About 2 years 3 3.7
Developer Reply

Thank you for giving the Shopify Connector a try. We are sorry to see this rating and would love to understand what went wrong. If you are experiencing issues, we recommend reaching out to your Microsoft partner - they can help troubleshoot and configure the connector for your specific setup. If you have suggestions for how we can improve, please share them at https://aka.ms/BCIdeas. Kind regards, Microsoft Dynamics 365 Business Central engineering team

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