Warranty Management by Dyrect for Shopify

Warranty Management by Dyrect

Warranty Management App | Product Registration App

Rating

5.0

feedback

8

Reviews

chart

#3,591

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    75%
  • Less than a year
    12%
  • More than a year
    0%

Reviews Summary

The reviews for the Dyrect app are overwhelmingly positive, with users praising its ease of use, professional platform, and time-saving features. Customers appreciate the clean UI, automated emails, and the ability to set up different warranty terms for various products. The app's support team is also highlighted for their quick responses and assistance in setting up custom workflows. Users mention that Dyrect has significantly improved their warranty management process, making it more organized and efficient. Some specific features like serial number validation and mobile-first design are also mentioned as standout aspects of the app.

Highlights

Ease of use and time-saving features
Clean UI and professional platform
Customizable warranty terms and workflows
Efficient warranty management process
Responsive support team

Rating Breakdown

  • 5
    100% (8 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (8)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 21, 2025

This is exactly what we were looking for in terms of having a professional platform for a good price for customers to claim their warranty. It's really easy to set up, great to keep track of all customers on the backend, and no extra work is necessary for automated emails to go out once a customer registers their warranty. Really appreciate the Dyrect team setting up time with us to help with all the questions we had.

Store

UNICO

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 14, 2025

At SpinBot, we sell gaming accessories and needed a simple way to collect real product registrations without building a custom solution. The no-code form builder helped us create a comprehensive journey with all the desired fields and embed it directly on our site. We even added a proof of purchase upload to make sure registrations are legit. Super smooth and saved us a ton of development time.

Store

SpinBot

Using app

About 1 month

Total reviews

2

Average rating

3.0

5 / 5 Share

Aug. 6, 2025

We tried Dyrect for warranty management and it helped us with the registrations as well as claims. The UI is so much cleaner than other Shopify apps we tested. Support team helped us set up B2B registration workflows that save hours daily.

Using app

30 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2025

We were using Shopify forms to collect our Warranty Registrations, which was little tricky. here the configuration flexibility lets us set different warranty terms for different products. Their support team responded quickly to our integration questions

Store

Mobilla

Using app

16 days

Total reviews

3

Average rating

4.7

5 / 5 Share

July 28, 2025

We've been using Dyrect for a while now, and it has significantly improved how we manage our warranty registrations. The dashboard is clean, the process is smooth, and it saves us a lot of manual effort. What really stands out is the serial number validation — it helps us catch duplicate or fake claims instantly, which was a big issue for us earlier. Overall, it’s reliable, efficient, and has made our after-sales process much more organized.

Using app

26 days

Total reviews

6

Average rating

4.8

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more