Warranty Registration & Claims
Product registration, warranty management, & claims tracking
Rating
5.0
feedback
10
chart
#3,459
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
10%
-
Less than a month
70%
-
Less than a year
10%
-
More than a year
0%
Reviews Summary
The Dyrect app has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their online stores. Users appreciate the ease of use and efficiency of the platform in processing warranty tickets, thanks to features like automated email notifications that keep customers informed. The app has been a time-saver for teams, streamlining warranty operations and improving customer satisfaction. The support team is highlighted for being quick, responsive, and effective in resolving any technical difficulties. Users also praise the app for its clean design, mobile-first approach, and the ability to track all registrations in one place.
Highlights
Review RSS Feed
All reviews
Jan. 21, 2026
The platform is easy to use and makes processing warranty tickets smooth and efficient. It’s been a huge time-saver for our team, especially with the automated email notifications that keep our customers informed throughout the process. We’ve encountered a few technical difficulties along the way, but their support team has always been quick, responsive, and effective in resolving any issues. Overall, Dyrect has been a valuable tool in helping us streamline our warranty operations and improve customer satisfaction. Highly recommended!
Jan. 5, 2026
Great app and works smoothly. The setup was simple and the warranty registration process is easy for customers. I like that it connects well with my Shopify store and helps us manage warranty data without extra effort. The support team was helpful and responded quickly when I had questions. This app saved a lot of manual work and is a good solution if you want a straightforward warranty system for your products.
Oct. 21, 2025
This is exactly what we were looking for in terms of having a professional platform for a good price for customers to claim their warranty. It's really easy to set up, great to keep track of all customers on the backend, and no extra work is necessary for automated emails to go out once a customer registers their warranty. Really appreciate the Dyrect team setting up time with us to help with all the questions we had.
Aug. 14, 2025
At SpinBot, we sell gaming accessories and needed a simple way to collect real product registrations without building a custom solution. The no-code form builder helped us create a comprehensive journey with all the desired fields and embed it directly on our site. We even added a proof of purchase upload to make sure registrations are legit. Super smooth and saved us a ton of development time.
Aug. 6, 2025
We tried Dyrect for warranty management and it helped us with the registrations as well as claims. The UI is so much cleaner than other Shopify apps we tested. Support team helped us set up B2B registration workflows that save hours daily.
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