E‑Marketplace Services (EMS)
We automate your order processing workflow
Rating
1.7
feedback
3
chart
#10,048
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
0%
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Less than a year
67%
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More than a year
0%
Reviews Summary
The reviews for this Shopify App, EMS, are mixed. One user expressed frustration with the unresponsive owner, mentioning lost packages and lack of communication. On the other hand, two users gave a 5-star rating, praising the app for making shipping less stressful and solving inventory syncing issues. They highlighted the helpfulness of Mike, the owner, and the efficiency of the app in managing multiple stores and shipments. Overall, the app seems to have a positive impact on streamlining inventory management and shipping processes.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
July 28, 2023
Unresponsive owner do not spend money on this you will get no response I had lost so many packages but cannot contact the carrier as am using EMS lost so much money but MIKE is not responding to emails ,Text messages and calls very disappointing
Dec. 12, 2019
i have been using this application since i opened my online store with shopify. it makes shipping less stressful and mike is very helpful whenever i'm in need of him. i recommend this app to anyone with multiple stores. Thank you for this app!
Sept. 27, 2018
I’m very happy to say EMS literally solved the two biggest issues my online company was having; which was finding a way to sync our entire online inventory to multiple platforms and finding an easier way to do shipments. In the past, we used other software’s to connect our eBay inventory to Shopify store, however, it always messed up our Shopify inventory and had slow and unhelpful customer service. Additionally, the carrier’s shipping software was complicated in which long wait times for customer service were required. We luckily stumbled upon E‑Marketplace Services. They literally made shipping efficient and simple, while providing the option to sync our inventory to all three of our online stores: eBay, Shopify, and Etsy. This essentially saved us a tremendous amount of time and pressure off of managing inventory and shipping. Setting up EMS was painless. They had a very helpful step by step videos to guide us through what we need to do. And if you had any questions or problems, they go above and beyond to resolve it within less than 24 hours. Since using EMS we’re able to do shipments a lot quicker than using the carrier’s software. We also did not need to worry about having our inventory going out of sync. We recently found out that there’s an option to sync messages in which pre-saved templates can be made to respond to customer’s inquiries, you should definitely check that out! It also provides information regarding where the majority of your orders are going which helps when it comes to online advertisement. Overall, for me, this app is better than any third party inventory syncing software or shipping software I used. We vouch for this app!
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