E‑Marketplace Services (EMS)

Sept. 27, 2018

I’m very happy to say EMS literally solved the two biggest issues my online company was having; which was finding a way to sync our entire online inventory to multiple platforms and finding an easier way to do shipments. In the past, we used other software’s to connect our eBay inventory to Shopify store, however, it always messed up our Shopify inventory and had slow and unhelpful customer service. Additionally, the carrier’s shipping software was complicated in which long wait times for customer service were required. We luckily stumbled upon E‑Marketplace Services. They literally made shipping efficient and simple, while providing the option to sync our inventory to all three of our online stores: eBay, Shopify, and Etsy. This essentially saved us a tremendous amount of time and pressure off of managing inventory and shipping. Setting up EMS was painless. They had a very helpful step by step videos to guide us through what we need to do. And if you had any questions or problems, they go above and beyond to resolve it within less than 24 hours. Since using EMS we’re able to do shipments a lot quicker than using the carrier’s software. We also did not need to worry about having our inventory going out of sync. We recently found out that there’s an option to sync messages in which pre-saved templates can be made to respond to customer’s inquiries, you should definitely check that out! It also provides information regarding where the majority of your orders are going which helps when it comes to online advertisement. Overall, for me, this app is better than any third party inventory syncing software or shipping software I used. We vouch for this app!