lily and sophia review for Early Bird: Preorder & Restock

Sept. 1, 2025

Works perfectly. We were awaiting a shipment of products and the Early Bird app ensured we could effectively manage stock, customer expectations and orders seamlessly, saving us $1000s in potentially lost revenue. In addition, the customer service was absolutely fantastic, with the team being super responsive and able to help us immediately, even recoding our website slightly to enable certain tweaks we wanted to make. The ONLY downside is not a problem with the app but a problem with Shopify itself - a customer doesn't find out that they are placing a back order unless current stock is zero, so if there is 1 item left but the customer orders 2 or more, it goes through as a regular order without the back-order tag. Again, this is not a flaw of this app, all apps in this category will have this same limitation. Just including it here for transparency.