All reviews

Rating Breakdown

  • 5
    95% (114 ratings)
  • 4
    0% (0 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (116)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 6, 2025

Amazing and quick support!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your 5-star review of Easify Product Attachments! We’re truly happy to know our support team could assist you quickly — your kind words mean a lot to us and keep us motivated to do our best every day. If you ever have suggestions on how we can make the app even more valuable for your store, please don’t hesitate to share. And remember, our team is always here for you through 24/7 in-app live chat whenever you need support. Best regards, Easify Team.

3 / 5 Share

Aug. 2, 2025

I’m having an issue with the app — when I copy the link and insert it into the product description, it doesn’t lead to the PDF file. I wanted to inform you so you can review or assist with the issue.

Using app

1 day

Total reviews

3

Average rating

3.0

Developer Reply

Thank you for sharing your feedback. We're truly sorry to hear you're experiencing an issue with the PDF link in Easify Product Attachments, and we’d really like the chance to help. Right now, we’re not sure what’s causing the problem, but with your permission, we’d be more than happy to take a closer look and get it sorted for you as quickly as possible. We’ve already reached out via email and are also available anytime through our 24/7 in-app live chat. We genuinely care about your experience and are here to support you every step of the way. If you could get back to us, we’ll do everything we can to resolve this and ensure the app works smoothly for your store. Looking forward to hearing from you. Best regards, Easify Team.

5 / 5 Share

Aug. 2, 2025

I love Easify Product Attachments. It's an amazing app and I am so grateful to the developers and to the fantastic tech support. They always respond quickly and give me exactly the right advice and even access our site to check when needed. Thanks especially to Lich from Easify who helped me tonight.

Using app

Almost 2 years

Total reviews

10

Average rating

5.0

Developer Reply

Thank you so much for your kind and heartfelt review! We're truly grateful to hear how much you’re enjoying Easify Product Attachments, and it means a lot to know the app has been helpful for your store. We're especially glad that Lich was able to support you effectively and provide the guidance you needed. We'll be sure to pass along your kind words to them—it’ll make their day! Our team is always happy to take a closer look when needed to ensure everything works smoothly. Your support and appreciation really encourage us to keep improving. If there’s ever anything else we can assist you with, we’re here for you anytime—24/7. Best regards, Easify Team.

5 / 5 Share

Aug. 1, 2025

Great app and great support, the respond very fast via chat.

Using app

8 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your kind words and 5-star review! We're really glad to hear that you're enjoying Easify Product Attachments and that our support team has been responsive and helpful through live chat. We always do our best to assist quickly and make sure everything runs smoothly for your store. If you ever need anything else, we’re here for you anytime—24/7. Best regards, Easify Team.

5 / 5 Share

July 28, 2025

I received a very prompt response and support from Hannie. I discovered this app while working on my online store and encountered a problem that left me stuck. However, Hannie responded quickly and resolved my issue. This is a great app with excellent support, and the best part is that it's free. Thank you, everyone!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

July 21, 2025

Good easy to use app and support (Clove) was very helpful and made the changes we wanted very quickly.

Using app

About 1 hour

Total reviews

10

Average rating

5.0

Developer Reply

Thank you so much for your kind review and 5-star rating! We're really happy to hear that you've found Easify Product Attachments easy to use, and that Clove was able to assist you quickly with the changes you needed. Our goal is to make managing file attachments as smooth and flexible as possible, and it’s wonderful to know the app and our support team are helping you achieve that. Clove will be thrilled to hear your kind words! If you ever have more questions or need assistance in the future, we’re always here for you—24/7. Best regards, Easify Team.

5 / 5 Share

July 15, 2025

I've been using this app for nearly a year and it is one of my favourites, its really helped with our website as we have lots of manuals and data sheets. Had our first glitch today with the new update but Mari from support fixed it in minutes and had us back up and running almost immediately. I'm very impressed with their high level of service and their brilliant app.

Using app

10 months

Total reviews

6

Average rating

4.3

Developer Reply

Thank you so much for your kind words and for sticking with Easify Product Attachments over the past year – it really means a lot to us. We're so glad to hear that the app has been helpful for your store, especially in managing manuals and data sheets. That’s exactly the kind of support we hoped it could provide. We're also very grateful for your patience during the recent update and happy to know that Mari could assist you promptly. We’re constantly learning and improving, and feedback like yours encourages us to keep doing better. Please don’t hesitate to reach out anytime, we’re always here if you need a hand. Best regards, Easify Team.

5 / 5 Share

July 15, 2025

Excellent and quick support.

Store

CC shop

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words and 5-star review! We’re really happy to hear that you had a positive experience with our support team for Easify Product Attachments. Quick and reliable support is something we take seriously, so it means a lot to know we were able to assist you in a timely and helpful way. Our team is always here to make sure everything works smoothly and to guide you through any questions or setup needs that come up. If there’s anything else we can help with—whether it’s adding new attachments, troubleshooting, or optimizing your setup—please don’t hesitate to reach out. We’re available 24/7 and always happy to help. Thanks again for your support! Best regards, Easify Team.

5 / 5 Share

July 7, 2025

The app is super easy to use, and customer support is quick to respond and resolve any issues. I had no trouble uploading user manuals and linking them to products, but when the manuals were not appearing in product pages, Charles took excellent care of me and helped get the user manuals to appear with the products. Highly recommend Easify!

Using app

About 8 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your wonderful 5-star review! We’re so glad to hear that Easify Product Attachments has been easy to use and helpful for managing your user manuals. It’s great to know that the upload process went smoothly, and we’re especially happy that Charles was able to assist you quickly in getting everything to show up correctly on your product pages. Our team is always here to make sure your setup works just the way you need it to. We truly appreciate your recommendation and support, it means a lot to us! Best regards, Easify Team,

5 / 5 Share

July 1, 2025

Immediately impressed. Super easy to use. Set up in seconds. Customer support responded in seconds, WOW! The only thing I wanted adjusted was the title size, and they are already straight onto it. This is a huge help to my store, i am very thankful.

Using app

20 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your enthusiastic and thoughtful feedback! We're thrilled to hear that your first experience with Easify Product Attachments has been so smooth and positive. It’s great to know that setup was quick and easy for you, that’s exactly what we aim for. And we're especially glad our support team could respond right away and start helping with your request immediately. Making even the small adjustments that matter to your store is something we’re always happy to assist with. We're truly grateful to be part of your store’s journey, and it means a lot to hear that Easify is already making a difference. If there's ever anything else you'd like to fine-tune or explore, we're always here and ready to help. Best regards, Easify Team.

5 / 5 Share

June 30, 2025

Great support, helpful and fast to respond! Jen took care of our request in less than 30 minutes and was very friendly and professional!

Store

Elektor

Using app

Over 1 year

Total reviews

11

Average rating

4.6

Developer Reply

Thank you so much for taking the time to share your experience! We’re truly glad to hear that Easify Product Attachments has been a helpful addition to your store and that you received such great support from Jen. It's wonderful to know your request was taken care of so quickly and that Jen made the process easy with her friendly and professional approach. We always strive to respond quickly and provide clear, reliable assistance, so your feedback really means a lot to our team. At Easify, we want every user to feel supported and confident in using our apps, whether you're just getting started or fine-tuning your setup. If you ever have more questions or need help with anything else, please don’t hesitate to reach out. Thanks again for your trust and support, we’re excited to keep supporting your success! Best regards, Easify Team.

5 / 5 Share

June 18, 2025

Quick, helpful support from Liv. App works great!

Using app

42 minutes

Total reviews

3

Average rating

4.7

Developer Reply

Thank you so much for taking the time to share your experience! We're really glad to hear that Easify Product Attachments is working well for your store and that Liv was able to provide quick and helpful support when you needed it. Our goal is to make the app as simple and reliable as possible, so it's great to know it’s doing the job and that you felt supported along the way. Liv, along with the rest of our team, always aims to respond quickly and clearly, and we’ll be sure to pass along your kind words to her. If you ever have more questions, need assistance with advanced setup, or want to explore additional features, we’re always here and happy to help. Best regards, Easify Team.

5 / 5 Share

June 17, 2025

Struggled with initial setup but Jen, Violette, Tracy, Lich, and the team were all fantastic, quick to respond and resolve our issues, highly recommend

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind review! We're really happy to hear that, despite the initial setup challenges, Easify Product Attachments is now working well for you, and even more so that our team, including Jen, Violette, Tracy, and Lich, were able to step in and help quickly. We know how important it is to get things running smoothly, and your recommendation truly means a lot to us. If you ever need further assistance or want to explore more ways to make the most of the app, we’re always just a message away. Best regards, Easify Team.

5 / 5 Share

June 17, 2025

Super easy to set up and works as intended. I ran into a small issue, but Mari from the support team was incredibly responsive and got it resolved within 24 hours. Great service!

Store

Minify

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind review! We're really glad to hear that Easify Product Attachments was easy to set up and worked just the way you needed. We're also happy to hear that Mari was able to help resolve your issue so quickly. She’s always committed to providing fast, thoughtful support, and we’ll be sure to pass along your appreciation. If you ever need help again or want to explore more ways to use the app, feel free to reach out anytime. We’re always here for you! Best regards, Easify Team.

5 / 5 Share

June 16, 2025

Excellent app 100% satisfied also with support team members: Tracy, Mari and others

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your amazing review! We’re truly happy to hear that you’re satisfied with Easify Product Attachments and the support you've received. It means a lot to know the app is meeting your needs and that our team, including Tracy, Mari, and others, have been able to assist you along the way. We’re always here to make things easier, whether it’s a quick question or a more complex request. Your feedback encourages us to keep improving and supporting merchants like you the best we can. Thanks again for your kind words and for choosing Easify! Best regards, Easify Team.

5 / 5 Share

June 16, 2025

reliable app with great support

Using app

12 months

Total reviews

4

Average rating

4.0

Developer Reply

Thank you so much for your kind review! We're really happy to hear that Easify Product Attachments has been a reliable solution for your store. That’s exactly what we aim for - an easy, effective way to attach helpful files to your products without any hassle. We’re also glad to know our support team has been helpful whenever you’ve needed assistance. Whether it's answering questions, resolving issues, or guiding you through setup, we're always here to make things easier. If you ever want to explore more ways to use the app or have ideas for improvements, don't hesitate to reach out. We truly appreciate your support and look forward to being part of your store’s journey. Best regards, Easify Team.

5 / 5 Share

June 13, 2025

Just started using the app and i was struggling with implementing it onto my online store, Clove from support was helpful in resolving this issue.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for sharing your experience! We're really glad to hear that Easify Product Attachments is now up and running on your store, and that Clove was able to help you through the setup. Starting with a new app can sometimes be a bit overwhelming, so it’s great to know we could make things easier for you. If you ever need more help or want to explore additional features, just let us know. We're always here to support you. Best regards, Easify Team.

5 / 5 Share

June 13, 2025

We have been using Easify Product Attachments and are very satisfied with the app. Works great and recently when Shopify did thei Summer 2025 update, it seems to have caused issues for several apps but Violette and the team at Easify had it fixed in no time! very satisfied with the app and the support.

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your thoughtful review! We're really happy to hear that Easify Product Attachments has been working well for your store and that you’re satisfied with both the app and our support. Shopify updates can sometimes cause unexpected issues, so we truly appreciate your patience during the Summer 2025 changes. It’s great to hear that Violette and our team were able to resolve everything quickly and keep things running smoothly for you. We’re always here if you need anything or have ideas to improve your setup. Thanks again for your continued support, it means a lot to us! Best regards, Easify Team.

5 / 5 Share

June 11, 2025

The setup was easy and uncomplicated. I had a question regarding a specific text change and Jen was immediately there to help me. We fixed the problem within 2 minutes. Very very happy with this app and its customer support.

Using app

36 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind review! We're so glad to hear that setting up Easify Product Attachments was smooth and that Jen was able to jump in and help right away. Solving things in just a couple of minutes is exactly the kind of quick, friendly support we aim to provide. It means a lot to know you're happy with both the app and our team. If you ever need help again or want to explore more ways to use Easify, we’re always here and ready to support you. Best regards, Easify Team.

5 / 5 Share

June 17, 2025

Not been able to get the app working yet but this was due to theme limitations. Jen on the support team has been great and very helpful :) Update: Easify support has been fantastic and the app is now functional, thank you!

Using app

6 days

Total reviews

1

Average rating

5.0