All reviews

Rating Breakdown

  • 5
    98% (104 ratings)
  • 4
    0% (0 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (106)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 25, 2024

App is perfect for our shop needs. We have had 1 minor issue, however, Violette within minutes was able to respond and resolve it.

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that our Easify Product Attachments app has been a perfect fit for your shop needs. Customer satisfaction is our top priority, and we're glad Violette could swiftly address and resolve the minor issue you encountered. If you have any more feedback or questions in the future, feel free to reach out. We're here to help! Best regards, Easify Team.

5 / 5 Share

May 31, 2024

Excellent app and great customer support from Violette and the rest of the team. Had an issue with trying to increase the size of an icon. Their tech support team quickly solved the problem. Thank you.

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your wonderful review and kind words about our Easify Product Attachments app and customer support team! It's our top priority to provide prompt and effective assistance to all of our users, so we're delighted to know that we were able to quickly resolve your issue. Your feedback is invaluable to us as we continue to improve and enhance our app. Thank you again for taking the time to share your experience. We appreciate your business and look forward to supporting you in the future as you continue to use and enjoy Easify! Best regards, Easify Team.

5 / 5 Share

May 15, 2024

Fast customer service responded! Lich very helpful to me . She get what I want immediately! Recommended !

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your positive feedback for our Easify Product Attachments app! It's fantastic to hear that you had a great experience with our customer service and that Lich was able to assist you promptly. Your recommendation means a lot to us, and we look forward to continuing to meet your needs. If you have any further questions or need assistance in the future, please don't hesitate to reach out! Best regards, Easify Team.

5 / 5 Share

May 1, 2024

I do recommend this app as it does work well. When I contacted Easify Product Attachment with a question, very quick response from Lin. I'm glad I have this app installed on my Shopify store.

Using app

3 months

Total reviews

8

Average rating

3.5

Developer Reply

Thank you so much for your kind words and recommendation! We're thrilled to hear that Easify Product Attachments is working well for you and that you've had a positive experience with our support team. Providing quick responses and helpful assistance is a top priority for us, so it's fantastic to know that Lin was able to assist you promptly. We're grateful to have you as a valued user of our app, and we're here to support you every step of the way. If you ever have any further questions or need assistance, please don't hesitate to reach out. Thank you again for choosing our app for your Shopify store! Best regards, Easify Team.

5 / 5 Share

April 24, 2024

Good App, great support, Violette was excellent at resolving my issues and helping with procedures to create the attachments for each product. This product is very good and i will be utilising to the full potential. Thanks again for the excellent support.

Using app

About 1 month

Total reviews

16

Average rating

5.0

Developer Reply

Thank you so much for your kind words and for taking the time to leave us such a positive review! It's our mission to ensure that every user has a smooth and enjoyable experience, so knowing that we've been able to assist you in utilizing our Easify Product Attachments app to its full potential is incredibly rewarding for us. If you ever have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help! Best regards, Easify Team.

5 / 5 Share

March 15, 2024

I have just been using the Easify App for a little over a week on our Shopify E-Commerce Store and am a huge fan of the app already and looking to use it on some of our other Marketplaces as well. Hoa with Tigren support has been a blessing and has been very responsive and provides quick solutions to any questions, concerns or assistance I have needed. Thank you Hoa for your diligence and great support!

Using app

8 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you immensely for sharing your experience with Easify Product Attachments! Providing exceptional customer service is at the core of our values, and it's fantastic to hear that Hoa has been able to assist you promptly and effectively. If you have any further questions, concerns, or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to ensure your experience with our app continues to exceed your expectations. Thank you once again for choosing our app. Best regards, Easify Team.

5 / 5 Share

March 13, 2024

excellent assistance! We improved our product specifications through this app.

Using app

About 2 hours

Total reviews

6

Average rating

4.3

Developer Reply

Thank you so much for taking the time to share your experience with our Easify Product Attachments app! Helping our users enhance their product specifications is precisely what we aim for with our app, and knowing that we've made a positive impact on your business is incredibly rewarding for us. If you have any further feedback or suggestions on how we can continue to support you, please don't hesitate to reach out. We're here to assist you every step of the way. Once again, thank you for choosing our app, and we look forward to continuing to serve you in the future! Best regards, Easify Team.

5 / 5 Share

March 6, 2024

This app has been a lifesaver for our website! Hoa from the technical support team went above and beyond by customising the code, helping us achieve exactly what we needed. We can't thank them enough. I highly recommend it!

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your positive experience with our Easify Product Attachments app! It's always our goal to provide solutions that meet our users' specific needs, and we're delighted that our support team was able to help you achieve what you needed. If you ever have any more questions or need further assistance, please don't hesitate to reach out. Your success is our priority, and we're here to support you every step of the way. Thanks again for choosing our app! Best regards, Easify Team.

5 / 5 Share

March 5, 2024

Great app and even better support. Very helpful!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your positive experience with our Easify Product Attachments app! We're thrilled to hear that you find it great and that our support has been helpful for you. At Easify, we strive to provide not only a user-friendly app but also excellent customer support. Your feedback is truly encouraging and motivates us to continue delivering the best service possible. If you ever have any more questions or need assistance, please don't hesitate to reach out. We're here to help! Best regards, Easify Team.

5 / 5 Share

Feb. 27, 2024

Amazing support. Rectified the display issue with ease. Def rate this app and their great support. Thanks Hoa

Using app

About 8 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your positive experience with our Easify Product Attachments app! It's always our goal to provide excellent service, and it's fantastic to know that our efforts have made a positive impact on your experience. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We're here to help! Thanks again for choosing our app and for sharing your feedback. Best regards, Easify Team.

5 / 5 Share

Feb. 26, 2024

Hoa is a great customer service representative who successfully helped me solve my problem. Thank you very much.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your positive experience with our customer service! We appreciate your kind words and want you to know that we are always here to help. If you have any further questions or concerns, please don't hesitate to reach out to us. Your satisfaction is important to us, and we look forward to serving you again in the future. Thank you for choosing our Easify Product Attachments app! Best regards, Easify Team.

5 / 5 Share

Feb. 25, 2024

Great customer support, had an issue with unwanted overhead text which was resolved with a custom cc to suit the theme of my store. Thanks again! :)

Store

GIMMY

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a positive review! We're delighted to hear that you had a great experience with our customer support team and that we were able to promptly address the issue of unwanted overhead text for you. Customer satisfaction is our top priority, and we're thrilled that we could provide you with a custom solution tailored to suit the theme of your store. If you have any more questions or if there's anything else we can assist you with, please don't hesitate to reach out. Thanks again for choosing our Easify Product Attachements app! Best regards, Easify Team.

5 / 5 Share

Feb. 22, 2024

Sehr gute App, die kostenlos ist. Bei Problemen hat mir Hoa vom Support schnell geholfen.

Using app

1 day

Total reviews

6

Average rating

5.0

Developer Reply

Vielen Dank für Ihre freundlichen Worte und dafür, dass Sie sich die Zeit genommen haben, uns eine solch positive Bewertung zu hinterlassen! Wir freuen uns sehr zu hören, dass Sie unsere Easify Product Attachments App hilfreich fanden und dass Hoa von unserem Support-Team Ihnen stets prompte Unterstützung geboten hat, wenn Sie sie benötigten. Wir streben danach, exzellenten Kundenservice zu bieten, und es ist immer erfreulich zu hören, wenn wir Ihre Erwartungen erfüllt haben. Wenn Sie jemals weitere Fragen haben oder in Zukunft Hilfe benötigen, zögern Sie bitte nicht, uns zu kontaktieren. Wir sind hier, um zu helfen! Vielen Dank nochmals, dass Sie sich für unsere App entschieden haben, und wir freuen uns darauf, Sie auch in Zukunft zu bedienen. Mit freundlichen Grüßen, Das Easify-Team.

5 / 5 Share

Feb. 6, 2024

Didn't work in my store using the Warehouse theme. Amendment: Tried installing it again, and it seems to work now. Since I can't set a product title per language I want to remove the block title, but I can't seem to do that. Second amendment: So they reached out and helped me with the title. So I guess it's 5 stars now :)

Using app

1 day

Total reviews

4

Average rating

3.8

Developer Reply

Dear Hjärtgruppen Store Owner, We sincerely apologize for the inconvenience you experienced due to the compatibility issue between our Easify Product Attachments app and your store theme. Your feedback is invaluable to us, and we are committed to resolving any issues you encounter promptly and effectively. We understand the frustration of encountering technical difficulties, however, we kindly request that, in the future, you reach out to us first via our 24/7 in-app live chat or email when faced with any challenges. Our dedicated team is always ready to assist and resolve any concerns promptly, ensuring a seamless experience for our users. It's disheartening to learn that you experienced difficulties without giving us the opportunity to address them. We have already reached out to you via email to address the compatibility issue and work towards a resolution that meets your expectations. Please take a moment to review our correspondence and let us know how we can assist you further in making the app function seamlessly with your theme. Once again, we apologize for any inconvenience caused and appreciate your patience and understanding. Your satisfaction is paramount to us, and we are committed to earning back your trust by resolving this matter to your satisfaction. Thank you for your attention to this matter, and we look forward to assisting you further. Best regards, Easify Team.

5 / 5 Share

Jan. 12, 2024

Great app, does exactly what you need to do. had a little issue setting up and Net sorted it straight away, could not be happier.

Using app

About 2 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your glowing review! It's great to hear that Easify Product Attachments app met your expectations and that it does exactly what you need it to do. We strive to provide excellent customer service, and it's always rewarding to know when we've made a positive impact. If you ever have any more questions or encounter further issues, please don't hesitate to reach out. We're here to help and ensure that your experience with our app remains top-notch. Best regards, Easify Team.

5 / 5 Share

Dec. 14, 2023

Great App and amazing support!

Using app

16 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words and positive feedback! We strive to provide top-notch service and a user-friendly experience, so it's incredibly rewarding to know that we've met your expectations. If you ever have any further questions or need assistance, please don't hesitate to reach out. We're here to help! Best regards, Easify Team.

5 / 5 Share

Dec. 13, 2023

Simple and convenient to use, backed by EXCELLENT timely support :)

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your positive experience with our app! It's fantastic to know that our commitment to providing excellent and timely support has made a positive impact on your experience. If there's anything else we can assist you with, please feel free to reach out. We're here for you! Best regards, Easify Team.

5 / 5 Share

Dec. 6, 2023

Very easy to setup. quick and good support! 100% recommend! :) Thank you!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 29, 2023

Very easy experiance and help from Hoa, thanks and happy with the app

Using app

34 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your positive review! We're dedicated to providing excellent customer service, and your kind words serve as motivation for our team. Should you ever have any more questions or need further assistance, please feel free to reach out. We're here to help. Best regards, Easify Team.

5 / 5 Share

Nov. 27, 2023

Absolutely love this app! I searched the shopify App Store for hours and hours, downloaded numerous different apps that were difficult and didn’t do what they said. Then i found this one and it was installed and embedded on my website within 30 minutes, completely seamless and looks so great! Not to mention it’s free!! 100% recommend, thank you so much Tigren and the developers of this app

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your positive experience with our app! We greatly appreciate your recommendation and are grateful for your kind words. If you ever have any questions, suggestions, or feedback, please don't hesitate to reach out. We're here to assist you and continuously improve our app to better meet your needs. Best regards, Easify Team.