All reviews

Rating Breakdown

  • 5
    96% (115 ratings)
  • 4
    0% (0 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 99% (116)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 6, 2024

This app has been a lifesaver for our website! Hoa from the technical support team went above and beyond by customising the code, helping us achieve exactly what we needed. We can't thank them enough. I highly recommend it!

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your positive experience with our Easify Product Attachments app! It's always our goal to provide solutions that meet our users' specific needs, and we're delighted that our support team was able to help you achieve what you needed. If you ever have any more questions or need further assistance, please don't hesitate to reach out. Your success is our priority, and we're here to support you every step of the way. Thanks again for choosing our app! Best regards, Easify Team.

5 / 5 Share

March 5, 2024

Great app and even better support. Very helpful!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your positive experience with our Easify Product Attachments app! We're thrilled to hear that you find it great and that our support has been helpful for you. At Easify, we strive to provide not only a user-friendly app but also excellent customer support. Your feedback is truly encouraging and motivates us to continue delivering the best service possible. If you ever have any more questions or need assistance, please don't hesitate to reach out. We're here to help! Best regards, Easify Team.

5 / 5 Share

Feb. 27, 2024

Amazing support. Rectified the display issue with ease. Def rate this app and their great support. Thanks Hoa

Using app

About 8 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your positive experience with our Easify Product Attachments app! It's always our goal to provide excellent service, and it's fantastic to know that our efforts have made a positive impact on your experience. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We're here to help! Thanks again for choosing our app and for sharing your feedback. Best regards, Easify Team.

5 / 5 Share

Feb. 26, 2024

Hoa is a great customer service representative who successfully helped me solve my problem. Thank you very much.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your positive experience with our customer service! We appreciate your kind words and want you to know that we are always here to help. If you have any further questions or concerns, please don't hesitate to reach out to us. Your satisfaction is important to us, and we look forward to serving you again in the future. Thank you for choosing our Easify Product Attachments app! Best regards, Easify Team.

5 / 5 Share

Feb. 25, 2024

Great customer support, had an issue with unwanted overhead text which was resolved with a custom cc to suit the theme of my store. Thanks again! :)

Store

GIMMY

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a positive review! We're delighted to hear that you had a great experience with our customer support team and that we were able to promptly address the issue of unwanted overhead text for you. Customer satisfaction is our top priority, and we're thrilled that we could provide you with a custom solution tailored to suit the theme of your store. If you have any more questions or if there's anything else we can assist you with, please don't hesitate to reach out. Thanks again for choosing our Easify Product Attachements app! Best regards, Easify Team.

5 / 5 Share

Feb. 22, 2024

Sehr gute App, die kostenlos ist. Bei Problemen hat mir Hoa vom Support schnell geholfen.

Using app

1 day

Total reviews

6

Average rating

5.0

Developer Reply

Vielen Dank für Ihre freundlichen Worte und dafür, dass Sie sich die Zeit genommen haben, uns eine solch positive Bewertung zu hinterlassen! Wir freuen uns sehr zu hören, dass Sie unsere Easify Product Attachments App hilfreich fanden und dass Hoa von unserem Support-Team Ihnen stets prompte Unterstützung geboten hat, wenn Sie sie benötigten. Wir streben danach, exzellenten Kundenservice zu bieten, und es ist immer erfreulich zu hören, wenn wir Ihre Erwartungen erfüllt haben. Wenn Sie jemals weitere Fragen haben oder in Zukunft Hilfe benötigen, zögern Sie bitte nicht, uns zu kontaktieren. Wir sind hier, um zu helfen! Vielen Dank nochmals, dass Sie sich für unsere App entschieden haben, und wir freuen uns darauf, Sie auch in Zukunft zu bedienen. Mit freundlichen Grüßen, Das Easify-Team.

5 / 5 Share

Feb. 6, 2024

Didn't work in my store using the Warehouse theme. Amendment: Tried installing it again, and it seems to work now. Since I can't set a product title per language I want to remove the block title, but I can't seem to do that. Second amendment: So they reached out and helped me with the title. So I guess it's 5 stars now :)

Using app

1 day

Total reviews

4

Average rating

3.8

Developer Reply

Dear Hjärtgruppen Store Owner, We sincerely apologize for the inconvenience you experienced due to the compatibility issue between our Easify Product Attachments app and your store theme. Your feedback is invaluable to us, and we are committed to resolving any issues you encounter promptly and effectively. We understand the frustration of encountering technical difficulties, however, we kindly request that, in the future, you reach out to us first via our 24/7 in-app live chat or email when faced with any challenges. Our dedicated team is always ready to assist and resolve any concerns promptly, ensuring a seamless experience for our users. It's disheartening to learn that you experienced difficulties without giving us the opportunity to address them. We have already reached out to you via email to address the compatibility issue and work towards a resolution that meets your expectations. Please take a moment to review our correspondence and let us know how we can assist you further in making the app function seamlessly with your theme. Once again, we apologize for any inconvenience caused and appreciate your patience and understanding. Your satisfaction is paramount to us, and we are committed to earning back your trust by resolving this matter to your satisfaction. Thank you for your attention to this matter, and we look forward to assisting you further. Best regards, Easify Team.

5 / 5 Share

Jan. 12, 2024

Great app, does exactly what you need to do. had a little issue setting up and Net sorted it straight away, could not be happier.

Using app

About 2 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your glowing review! It's great to hear that Easify Product Attachments app met your expectations and that it does exactly what you need it to do. We strive to provide excellent customer service, and it's always rewarding to know when we've made a positive impact. If you ever have any more questions or encounter further issues, please don't hesitate to reach out. We're here to help and ensure that your experience with our app remains top-notch. Best regards, Easify Team.

5 / 5 Share

Dec. 14, 2023

Great App and amazing support!

Using app

16 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words and positive feedback! We strive to provide top-notch service and a user-friendly experience, so it's incredibly rewarding to know that we've met your expectations. If you ever have any further questions or need assistance, please don't hesitate to reach out. We're here to help! Best regards, Easify Team.

5 / 5 Share

Dec. 13, 2023

Simple and convenient to use, backed by EXCELLENT timely support :)

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your positive experience with our app! It's fantastic to know that our commitment to providing excellent and timely support has made a positive impact on your experience. If there's anything else we can assist you with, please feel free to reach out. We're here for you! Best regards, Easify Team.

5 / 5 Share

Dec. 6, 2023

Very easy to setup. quick and good support! 100% recommend! :) Thank you!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 29, 2023

Very easy experiance and help from Hoa, thanks and happy with the app

Using app

34 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your positive review! We're dedicated to providing excellent customer service, and your kind words serve as motivation for our team. Should you ever have any more questions or need further assistance, please feel free to reach out. We're here to help. Best regards, Easify Team.

5 / 5 Share

Nov. 27, 2023

Absolutely love this app! I searched the shopify App Store for hours and hours, downloaded numerous different apps that were difficult and didn’t do what they said. Then i found this one and it was installed and embedded on my website within 30 minutes, completely seamless and looks so great! Not to mention it’s free!! 100% recommend, thank you so much Tigren and the developers of this app

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your positive experience with our app! We greatly appreciate your recommendation and are grateful for your kind words. If you ever have any questions, suggestions, or feedback, please don't hesitate to reach out. We're here to assist you and continuously improve our app to better meet your needs. Best regards, Easify Team.

5 / 5 Share

Nov. 15, 2023

great services, help us a lot

Using app

About 21 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your positive feedback with us! Your satisfaction is our top priority, and it's always rewarding to know that we've been able to make a positive impact on your experience. If you ever have any more questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again. Best regards, Easify Team.

5 / 5 Share

Nov. 9, 2023

I would recommend this app. We will be using it for product attachments. We had teething issues which customer services (Lin) sorted out efficiently and with ease with a professional and friendly approach

Store

Nikeson

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your positive experience with Easify Product Attachments! Your satisfaction is our top priority, and we're committed to continuously improving our app and service. If you ever have any further questions, concerns, or feedback, please don't hesitate to reach out. Best regards, Easify Team.

5 / 5 Share

Oct. 27, 2023

Excellent app, had a small issue and Hoa solved it for me within minutes! You don't expect this level of service from a free app.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kind review! We're glad we could quickly resolve your issue. Providing top-notch service is our priority, whether the app is free or paid. If you have any more questions or need assistance in the future, please don't hesitate to reach out. We're here to help! Best regards, Easify Team.

5 / 5 Share

Oct. 20, 2023

Very good customer service. Quick response about the support message and fully customized design. Thank you.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback! If you ever have any more questions or feedback, please don't hesitate to reach out. Your satisfaction is our top priority. We look forward to serving you even better in the future! Best regards, Easify Team.

5 / 5 Share

Oct. 17, 2023

Thank you to Net for his great customer support. Took 10 mins to customize the aesthetic of our downloads drop down feature. His customer service is 10/10.

Using app

About 19 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your wonderful review! We're here to support you whenever you need assistance or have any questions, so please don't hesitate to reach out if there's anything else we can do for you. Your feedback means the world to us. Best regards, Easify Team.

5 / 5 Share

Oct. 13, 2023

Great app. I was a bit rushed and asked for help from the live chat and Hoa immediately responded and made it work exactly how I wanted. Very impressive service and amazing app. Cheers!

Using app

About 5 hours

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your kind words! If you ever have more questions or need further assistance, don't hesitate to reach out. We're here to help and ensure you continue to have an amazing experience with our app. Best regards, Easify Team.

5 / 5 Share

Oct. 12, 2023

Great product and excellent support! Highly recommended!!

Using app

About 2 hours

Total reviews

4

Average rating

4.0

Developer Reply

Thank you for your kind words! We're delighted to hear that you had a positive experience with our product and support. If you ever have any more questions or need assistance, please don't hesitate to reach out. We're here to help! Best regards, Easify Team.