Easify Product Attachments
Easily add PDFs to Product or other pages, no coding...
Rating
4.9
feedback
114
chart
#320
All reviews
Feb. 6, 2024
Didn't work in my store using the Warehouse theme. Amendment: Tried installing it again, and it seems to work now. Since I can't set a product title per language I want to remove the block title, but I can't seem to do that. Second amendment: So they reached out and helped me with the title. So I guess it's 5 stars now :)
Dear Hjärtgruppen Store Owner, We sincerely apologize for the inconvenience you experienced due to the compatibility issue between our Easify Product Attachments app and your store theme. Your feedback is invaluable to us, and we are committed to resolving any issues you encounter promptly and effectively. We understand the frustration of encountering technical difficulties, however, we kindly request that, in the future, you reach out to us first via our 24/7 in-app live chat or email when faced with any challenges. Our dedicated team is always ready to assist and resolve any concerns promptly, ensuring a seamless experience for our users. It's disheartening to learn that you experienced difficulties without giving us the opportunity to address them. We have already reached out to you via email to address the compatibility issue and work towards a resolution that meets your expectations. Please take a moment to review our correspondence and let us know how we can assist you further in making the app function seamlessly with your theme. Once again, we apologize for any inconvenience caused and appreciate your patience and understanding. Your satisfaction is paramount to us, and we are committed to earning back your trust by resolving this matter to your satisfaction. Thank you for your attention to this matter, and we look forward to assisting you further. Best regards, Easify Team.
Jan. 12, 2024
Great app, does exactly what you need to do. had a little issue setting up and Net sorted it straight away, could not be happier.
Thank you so much for your glowing review! It's great to hear that Easify Product Attachments app met your expectations and that it does exactly what you need it to do. We strive to provide excellent customer service, and it's always rewarding to know when we've made a positive impact. If you ever have any more questions or encounter further issues, please don't hesitate to reach out. We're here to help and ensure that your experience with our app remains top-notch. Best regards, Easify Team.
Dec. 14, 2023
Great App and amazing support!
Using app
16 days
Total reviews
2
Average rating
5.0
Thank you so much for your kind words and positive feedback! We strive to provide top-notch service and a user-friendly experience, so it's incredibly rewarding to know that we've met your expectations. If you ever have any further questions or need assistance, please don't hesitate to reach out. We're here to help! Best regards, Easify Team.
Dec. 13, 2023
Simple and convenient to use, backed by EXCELLENT timely support :)
Thank you so much for taking the time to share your positive experience with our app! It's fantastic to know that our commitment to providing excellent and timely support has made a positive impact on your experience. If there's anything else we can assist you with, please feel free to reach out. We're here for you! Best regards, Easify Team.
Nov. 29, 2023
Very easy experiance and help from Hoa, thanks and happy with the app
Thank you for your positive review! We're dedicated to providing excellent customer service, and your kind words serve as motivation for our team. Should you ever have any more questions or need further assistance, please feel free to reach out. We're here to help. Best regards, Easify Team.
Nov. 27, 2023
Absolutely love this app! I searched the shopify App Store for hours and hours, downloaded numerous different apps that were difficult and didn’t do what they said. Then i found this one and it was installed and embedded on my website within 30 minutes, completely seamless and looks so great! Not to mention it’s free!! 100% recommend, thank you so much Tigren and the developers of this app
Thank you so much for taking the time to share your positive experience with our app! We greatly appreciate your recommendation and are grateful for your kind words. If you ever have any questions, suggestions, or feedback, please don't hesitate to reach out. We're here to assist you and continuously improve our app to better meet your needs. Best regards, Easify Team.
Nov. 15, 2023
great services, help us a lot
Thank you so much for taking the time to share your positive feedback with us! Your satisfaction is our top priority, and it's always rewarding to know that we've been able to make a positive impact on your experience. If you ever have any more questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again. Best regards, Easify Team.
Nov. 9, 2023
I would recommend this app. We will be using it for product attachments. We had teething issues which customer services (Lin) sorted out efficiently and with ease with a professional and friendly approach
Thank you so much for taking the time to share your positive experience with Easify Product Attachments! Your satisfaction is our top priority, and we're committed to continuously improving our app and service. If you ever have any further questions, concerns, or feedback, please don't hesitate to reach out. Best regards, Easify Team.
Oct. 27, 2023
Excellent app, had a small issue and Hoa solved it for me within minutes! You don't expect this level of service from a free app.
Thank you for your kind review! We're glad we could quickly resolve your issue. Providing top-notch service is our priority, whether the app is free or paid. If you have any more questions or need assistance in the future, please don't hesitate to reach out. We're here to help! Best regards, Easify Team.
Oct. 20, 2023
Very good customer service. Quick response about the support message and fully customized design. Thank you.
Thank you so much for taking the time to share your feedback! If you ever have any more questions or feedback, please don't hesitate to reach out. Your satisfaction is our top priority. We look forward to serving you even better in the future! Best regards, Easify Team.
Oct. 17, 2023
Thank you to Net for his great customer support. Took 10 mins to customize the aesthetic of our downloads drop down feature. His customer service is 10/10.
Thank you for your wonderful review! We're here to support you whenever you need assistance or have any questions, so please don't hesitate to reach out if there's anything else we can do for you. Your feedback means the world to us. Best regards, Easify Team.
Oct. 13, 2023
Great app. I was a bit rushed and asked for help from the live chat and Hoa immediately responded and made it work exactly how I wanted. Very impressive service and amazing app. Cheers!
Thank you so much for your kind words! If you ever have more questions or need further assistance, don't hesitate to reach out. We're here to help and ensure you continue to have an amazing experience with our app. Best regards, Easify Team.
Oct. 12, 2023
Great product and excellent support! Highly recommended!!
Thank you for your kind words! We're delighted to hear that you had a positive experience with our product and support. If you ever have any more questions or need assistance, please don't hesitate to reach out. We're here to help! Best regards, Easify Team.
Oct. 12, 2023
Fantastic app that I have been looking for to manage multiple PDFs in a store with 1000s of items. Well written installation guides make it an easy process and the support was quick and very helpful. Highly recommend.
Thank you for your glowing review! We're delighted to hear that our app has met your needs and that you found our installation guides helpful. Our team is always here to provide quick and supportive assistance. If you ever need assistance in the future, don't hesitate to reach out. Best regards, Easify Team.
Aug. 30, 2023
Great product and excellent support! The app is easy to setup. And the team helped us on some customizations too. Quick response, and very supportive.
Thank you for your fantastic review! Making setup easy and assisting with customizations is what we're here for. If you ever need further assistance, don't hesitate to reach out. We're here to support you every step of the way! Best regards, Easify Team.
Aug. 30, 2023
Excellent app, especially as it is free. Hoa helped me customize the appearance of the app within a couple of hours of asking - excellent service. I would like to see additional functionality, which I would be happy to pay for: 1) stats about the quantity of each download, the visitors IP address and timestamp.
Thank you for your kind words and feedback! We appreciate your suggestion for additional functionality, including download stats and visitor information. We'll definitely consider this for future updates. Stay tuned for more features, and we're here to assist you with any further requests. Best regards, Easify Team.
Aug. 24, 2023
The app does just what I need it to do. Hoa was extremely responsive when it came to implementing a couple of changes I wanted that I could not do myself. Extremely surprised that this is free, especially considering the rapid customer service!
Thank you for your kind words! We're committed to providing top-notch assistance and ensuring your satisfaction. Feel free to reach out if you need any further assistance or have more ideas for improvement. Your feedback fuels our dedication to delivering exceptional service. Best regards, Easify Team.
July 13, 2023
Hoa was so helpful with helping me with my issue today. Hoa explained that I needed to update a setting in a product in order for it to work properly. Thanks, Hoa!
Thank you for your positive review! We appreciate your feedback and are here to help whenever you need assistance. Thank you for using our app! Best regards, Easify Team.
July 12, 2023
Easy installation, and even though I had a slight technical glitch, support agent Hoa was excellent and solved my issue. Thanks!
Thank you for your great review! Your satisfaction is our priority, and we're always here to help. Thank you for choosing our app! Best regards, Easify Team.