MOMO review for Easify Box Bundle Builder BYOB

Jan. 29, 2026

Update: In the end, this has cost us a fair amount of time and money so the frustration is still there. However support/devs do seem to care quite a bit, so I'm hopeful the app will improve over time. --- Cons: - Very poor UX (ie. incredibly difficult to navigate, menus within menus) - LOTS of bugs - Have now spent 3x 12 hr days in aggregate to setup/investigate, almost entirely due to bugs - Our box just randomly stopped working (adds to cart, but does not apply discount). Support said someone will work on it. No update after 5 hrs, upon my follow up i was told we'll get an update 24-48hrs. This is a blocking bug, yet no support. - They change random things like IDs without telling you so any custom things on your own theme may stop working without notice. - All dev support is in the Chinese time zone (ie. critical issues won't be resolved in a timely manner unless that is where you're located) - Many cosmetic customizations are inaccessible, and many of the customizations through their UI do not work, or just randomly stop working after a few edits in their UI. Pros: - They are very responsive "24/7" via chat, but the chat is just there to tell you that someone will work on it in 24-48 hrs