Eric Lighting review for Xchangeable
March 26, 2022
It met my needs, but I saw the wrong price on the UK IP. I sought customer service, but no one answered my question. The app was not very friendly
Developer Reply
Hi Eric Lighting. We are truly sorry that you had a less than perfect experience using our software. We have reviewed your account and store and using a VPN were not able to reproduce the issue that you mentioned in the review. The support ticket that you mentioned was just created about 20 minutes before you posted this review and we did attempt to get in touch with you to understand how to replicate what you are describing. Would you please reach out to us at [email protected] and we will hopefully make this experience better.