Rating

5.0

feedback

27

Reviews

chart

#4,095

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    4%
  • Less than a month
    30%
  • Less than a year
    41%
  • More than a year
    19%

Reviews Summary

The IziGift app has received overwhelmingly positive reviews from users, with many highlighting the exceptional customer service provided by the developer, Henry. Users appreciate the ease of use of the app, the ability to customize gift cards, and the quick responsiveness of the support team. The app has been praised for its innovative features, such as the option to sell products as gifts and the ability to send gift cards directly to recipients. Users also commend the developer for being receptive to customer ideas and constantly improving the app based on feedback. However, there was one user who mentioned a discrepancy in the pricing information, but later acknowledged the developer's clarification and explanation.

Highlights

Exceptional customer service and quick responsiveness
Ease of use and customization options
Innovative features like selling products as gifts and sending gift cards directly to recipients
Developer's receptiveness to customer feedback and continuous improvements
Pricing discrepancy addressed with transparency and clarification

Rating Breakdown

  • 5
    96% (26 ratings)
  • 4
    4% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 5, 2024

Top app to bulk issue gift cards and one of the best one to one customer service.

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 21, 2024

We have been so pleased with this app. It's provided an exceptional solution to our issue of being unable to access gift card numbers, since we have a brick and mortar shop and don't use the Shopify POS. The company has been a delight to work with and made so many custom builds to fit our business needs. The have been available to answer our questions quickly. I would highly suggest working with them. We spent months looking for a solution and I am so pleased with how the experience of using IziGift has been going. 10/10

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the kind words. It was a pleasure to add those features for you and I am excited that they will hopefully help others as well. Looking forward to continuing to help you with all of your gift card needs!

5 / 5 Share

Nov. 6, 2024

Brilliant customer service - this is one app where the developer genuinely cares for the store owner's experience, and they're clearly committed to ongoing improvements. Highly recommend.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for the kind words and for being such a great customer this past few years.

5 / 5 Share

Oct. 21, 2024

Easy to use and customer service responds quickly!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much!

5 / 5 Share

June 20, 2024

I had a few problems with bulk upload, but customer service walked me through step by step and helped me get all 1,600 of my customer's gift cards issued! This app rocks!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the kind words. Can’t wait for your next send!

All reviews

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