iziGift ‑ Gift Cards & Rewards for Shopify

iziGift ‑ Gift Cards & Rewards

Improve loyalty with customized digital gift cards & vouchers

Rating

5.0

feedback

25

Reviews

chart

#4,480

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    4%
  • Less than a month
    32%
  • Less than a year
    40%
  • More than a year
    16%

Reviews Summary

The app has received overwhelmingly positive reviews from users, with many highlighting the exceptional customer service provided by the developer. Users appreciate the ease of use, quick response times from support, and the ability to customize gift cards. The app's features such as sending gift cards directly to recipients, customizable templates, and the option to add personal messages have been praised. Users also commend the ongoing improvements and responsiveness of the developer to suggestions and feedback. However, there was one user who initially felt misled by the pricing structure but later appreciated the clarification provided by the developer. Overall, the app is highly recommended for its functionality, user-friendly interface, and top-notch customer service.

Highlights

Exceptional customer service and quick response times
Ease of use and customization options
Pricing transparency and clarification
App features like sending gift cards directly to recipients and customizable templates
Developer's responsiveness to feedback and ongoing improvements

Rating Breakdown

  • 5
    96% (24 ratings)
  • 4
    4% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 6, 2024

Brilliant customer service - this is one app where the developer genuinely cares for the store owner's experience, and they're clearly committed to ongoing improvements. Highly recommend.

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 21, 2024

Easy to use and customer service responds quickly!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much!

5 / 5 Share

June 20, 2024

I had a few problems with bulk upload, but customer service walked me through step by step and helped me get all 1,600 of my customer's gift cards issued! This app rocks!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the kind words. Can’t wait for your next send!

5 / 5 Share

Dec. 21, 2023

This app is working well for our website. Giving our customers easy and hassle-free options for getting a gift card and being able to add notes / email it to the person they are gifting is also a great feature. The customer service is also helpful and responsive.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much!

5 / 5 Share

Nov. 30, 2023

I just downloaded the app yesterday 11/29/2023 and wasn't sure what I was doing wrong. I reached out to tech support and immediately was able to set up a 9 am appt today 11/30/2023 with the creator. Within 10 minutes Henry was able to walk me through the hiccup I was having and voila! problem solved! He was wonderful to work with and happy my issue was a simple quick fix. The app is working great for me now and I am looking forward to a busy holiday season.

Using app

1 day

Total reviews

1

Average rating

5.0

All reviews

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