Rating

4.9

feedback

29

Reviews

chart

#4,846

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    17%
  • Less than a day
    7%
  • Less than a month
    14%
  • Less than a year
    48%
  • More than a year
    14%

Reviews Summary

The iziGift app has received overwhelmingly positive reviews from users, with many highlighting its ease of use, efficient refund processing, and excellent customer service provided by Henry, the developer. Users appreciate the app's integration with Shopify, its ability to issue gift cards in bulk, and the responsiveness of the support team. The app's customization options, white-glove onboarding, and constant updates to add new features have been praised by users. However, there was one negative review mentioning unclear setup guides, issues with a bulk campaign, and perceived lack of support during critical moments. Overall, the app is highly recommended for its functionality, user-friendliness, and attentive customer service.

Highlights

Ease of use, efficient refund processing, integration with Shopify
Excellent customer service, responsiveness of support team
Bulk issue gift cards, customization options
White-glove onboarding, constant updates to add new features
One negative review mentioning unclear setup guides and lack of support during critical moments

Rating Breakdown

  • 5
    93% (27 ratings)
  • 4
    3% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (1 ratings)

Reviews with Text

  • 100% (29)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 3, 2026

As an internal user within our company, my review is based on hands-on daily use of this app within our Shopify workflow. Overall, the app has been very supportive and is well integrated with Shopify, within the limitations of the platform. Henry has been attentive, responsive, and open to feedback, actively listening to companies and working to incorporate requested enhancements into the app. Within Shopify orders, the app makes refund processing management very efficient. It also provides the ability to set refund amounts and send them directly to customers. While Shopify’s limitations around code access still require some manual documentation, the process is still streamlined and easy to manage. That said, the iziGift app does allow direct access to gift card codes when they are issued through the app rather than through an order. This eliminates the need for manual tracking or recording of codes, which is a significant improvement in efficiency. I am hopeful that future Shopify enhancements will provide even greater access to gift card data, allowing iziGift to further expand its integration and functionality. Overall, the app continues to show strong potential, and future updates could make it even more user-friendly and customer-focused.

Using app

9 months

Total reviews

24

Average rating

4.9

Developer Reply

Thank you so much for this kind and detailed review. I appreciate you calling out the features that you love such as the refund to gift card. I hope to continue to build more amazing feature for you and your team!

5 / 5 Share

April 2, 2026

Super easy to instal and track performance! Really a low-hanging fruit type of app and tons of opportunity to scale it for most D2C brands like mine!

Using app

1 minute

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for this review. It means a lot. Can't wait to continue to help you and your team!

5 / 5 Share

Dec. 22, 2025

Incredibly easy-to-use app and very attentive customer service. Henry is always ensuring we are completely happy with the app's functionality. Upon the request to make the time zone of the scheduled gift card delivery adjustable to the location of the store, he was quick to reply and implement the feature. Wouldn't want to use any other gift card app!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the kind words. Happy the feature was helpful for you. I can't wait to show you everything we have coming for 2026!

5 / 5 Share

Dec. 17, 2025

Great app to use, integrates with Klaviyo well and Henry has been fantastic for support whilst on-boarding and also for any questions afterwards

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the kind words. We've done a lot of work on our Klaviyo integration, it feels amazing to see that the work was worth it. I look forward to continuing to work with you for your gift card and store credit needs. Have a great holiday season!

5 / 5 Share

Dec. 14, 2025

Easy to use and set up. Henry is always very helpful and responsive with tech issues, should they arise, but they are few and far between. Thank you for a great gift card app!!

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the kind words. It was great working with you and we look forward to continuing to help you with your gift card and store credit needs for the foreseeable future!

All reviews

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