
iziGift | Gift Cards, Rewards
Improve loyalty with customized digital gift cards & vouchers
Rating
5.0
feedback
27
chart
#4,637
Reviews Over Time
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Time spent using app
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Less than an hour
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Reviews Summary
The IziGift app has received overwhelmingly positive reviews from users, with many highlighting the exceptional customer service provided by the developer, Henry. Users appreciate the ease of use of the app, the ability to customize gift cards, and the quick responsiveness of the support team. The app has been praised for solving the issue of sending gift cards directly to recipients and for its intuitive user interface. However, one user mentioned that the pricing information was not clear upfront, leading to some confusion. Overall, the app is highly recommended for its functionality, customer service, and customization options.
Highlights
Rating Breakdown
All reviews
Feb. 14, 2025
HORRIBLE APP. We've tried to create a bulk campaign to send to our clients, the setup guide were not clear so we've had to reach out to their "customer service", which is basically the CEO doing this on his phone. He did confirmed that his guides were not clear, so he had to manually create the campaign for us as the his setup could not do it. Once the campaign was set up, he disappeared and we realised that out of 500+ emails that were supposed to be sent, only 168 were sent. It took about 3 hours with customer service to set this up, and once we realised that the campaign did not worked, he was nowhere to be found. He says it was out of business hours, so could not help. We've had to manually create the campaign and send 500+ gift cards manually. Don't use this app, it does not work, and customer service is the worst.
Dec. 5, 2024
Top app to bulk issue gift cards and one of the best one to one customer service.
Nov. 21, 2024
We have been so pleased with this app. It's provided an exceptional solution to our issue of being unable to access gift card numbers, since we have a brick and mortar shop and don't use the Shopify POS. The company has been a delight to work with and made so many custom builds to fit our business needs. The have been available to answer our questions quickly. I would highly suggest working with them. We spent months looking for a solution and I am so pleased with how the experience of using IziGift has been going. 10/10
Thank you so much for the kind words. It was a pleasure to add those features for you and I am excited that they will hopefully help others as well. Looking forward to continuing to help you with all of your gift card needs!
Nov. 6, 2024
Brilliant customer service - this is one app where the developer genuinely cares for the store owner's experience, and they're clearly committed to ongoing improvements. Highly recommend.
Thanks so much for the kind words and for being such a great customer this past few years.
Oct. 21, 2024
Easy to use and customer service responds quickly!
Thank you so much!
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