Rating

5.0

feedback

27

Reviews

chart

#4,637

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    7%
  • Less than a month
    26%
  • Less than a year
    41%
  • More than a year
    22%

Reviews Summary

The IziGift app has received overwhelmingly positive reviews from users, with many highlighting the exceptional customer service provided by the developer, Henry. Users appreciate the ease of use of the app, the ability to customize gift cards, and the quick responsiveness of the support team. The app has been praised for solving the issue of sending gift cards directly to recipients and for its intuitive user interface. However, one user mentioned that the pricing information was not clear upfront, leading to some confusion. Overall, the app is highly recommended for its functionality, customer service, and customization options.

Highlights

Exceptional customer service and quick responsiveness
Ease of use and customization options
Solving the issue of sending gift cards directly to recipients
Clear and intuitive user interface
Pricing transparency and clarification

Rating Breakdown

  • 5
    96% (26 ratings)
  • 4
    4% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    4% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Feb. 14, 2025

HORRIBLE APP. We've tried to create a bulk campaign to send to our clients, the setup guide were not clear so we've had to reach out to their "customer service", which is basically the CEO doing this on his phone. He did confirmed that his guides were not clear, so he had to manually create the campaign for us as the his setup could not do it. Once the campaign was set up, he disappeared and we realised that out of 500+ emails that were supposed to be sent, only 168 were sent. It took about 3 hours with customer service to set this up, and once we realised that the campaign did not worked, he was nowhere to be found. He says it was out of business hours, so could not help. We've had to manually create the campaign and send 500+ gift cards manually. Don't use this app, it does not work, and customer service is the worst.

Store

Koop

Using app

--

Total reviews

9

Average rating

1.4

5 / 5 Share

Dec. 5, 2024

Top app to bulk issue gift cards and one of the best one to one customer service.

Using app

About 21 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 21, 2024

We have been so pleased with this app. It's provided an exceptional solution to our issue of being unable to access gift card numbers, since we have a brick and mortar shop and don't use the Shopify POS. The company has been a delight to work with and made so many custom builds to fit our business needs. The have been available to answer our questions quickly. I would highly suggest working with them. We spent months looking for a solution and I am so pleased with how the experience of using IziGift has been going. 10/10

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the kind words. It was a pleasure to add those features for you and I am excited that they will hopefully help others as well. Looking forward to continuing to help you with all of your gift card needs!

5 / 5 Share

Nov. 6, 2024

Brilliant customer service - this is one app where the developer genuinely cares for the store owner's experience, and they're clearly committed to ongoing improvements. Highly recommend.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for the kind words and for being such a great customer this past few years.

5 / 5 Share

Oct. 21, 2024

Easy to use and customer service responds quickly!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much!

All reviews

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