Rating

4.9

feedback

115

Reviews

chart

#718

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    2%
  • Less than a month
    17%
  • Less than a year
    43%
  • More than a year
    37%

Reviews Summary

The Softify app has received overwhelmingly positive reviews from users. Customers praise the excellent customer support provided by the team, highlighting their quick response times and willingness to help with any customization needs. The app is described as easy to use, efficient, and reliable, making it a valuable tool for managing professional-looking invoices. Users appreciate the app's features, such as customizable templates, auto email invoicing, and the ability to handle complex invoicing systems. The support team, particularly Anthony and Paul, is commended for their professionalism, responsiveness, and dedication to meeting users' specific requirements. Overall, the Softify app is highly recommended for its functionality and exceptional customer service.

Highlights

Excellent customer support and quick response times
Easy to use and efficient app for managing professional invoices
Customizable templates and features for handling complex invoicing systems
Positive feedback on the support team, particularly Anthony and Paul
Highly recommended for functionality and exceptional customer service

Rating Breakdown

  • 5
    98% (113 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

2 / 5 Share

June 23, 2024

Je suis vraiment décus pa cette application. D'abord, impossible de modifier les numéros des factures chaque année, ensuite, impossible de mettre une TAX pour faire une vente B2B et B2C sur la même application. Application uniquement adaptée au Canada :-(

Using app

--

Total reviews

4

Average rating

4.0

5 / 5 Share

June 19, 2024

we recently switched to Softify from another invoicing software because we were not getting the customer support we needed. So far, Softify customer support has been great, they work quickly and are solution oriented. Our invoices are running smoothly, and works great with our shopify.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

June 5, 2024

This app is easy to use with all the options you need and one of the best customer service I've seen. The templates weren't working for us and I was not sure if they would be able to add the information I needed. I just contacted them and Anthony was so quick to answer. He did his best to help and now everything is working. We already plan to install the app on another shop!

Store

Silumen

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

March 22, 2024

Excellent customer support! The app works so well. We have had issues in the past with invoicing apps and compatibility with our wholesale app. The team helped resolve issues with lightening speed. We were up and running within hours.

Using app

12 days

Total reviews

8

Average rating

5.0

5 / 5 Share

March 18, 2024

This is a fantastic app with an even more fantastic support team! if there is anything you would like changing with your templates, they will do it, and don't stop until everything is running perfectly.

Using app

13 days

Total reviews

1

Average rating

5.0

All reviews

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