All reviews

Rating Breakdown

  • 5
    98% (125 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    0% (0 ratings)
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5 / 5 Share

Sept. 25, 2024

We have worked with Softify and they have been amazing in accommodating some extra requirements for invoices/credit notes to bring in additional information that is custom into invoices. The support team have been great and prompt with responses and solutions

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2024

Excellent service, went above and beyond.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2024

Their support has been first class. Prompt, clear dialogue which is all condusive to us keeping using it and finding new uses. Would be great if we could separate out a proforma invoice from a draft order.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2024

la mejor aplicación

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2024

Easy Invoice technical support helped me set up what I wanted quickly. I recommend this invoicing application which allows you to generate correct invoices.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 28, 2024

Haven't used it yet that much, since our website is not online yet. But the support is amazing! The follow-up is insane. Highly recommend them for that.

Store

Matriks

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2024

I strongly recommend this app, it works so well. Also the team is really helpful, can always updated our needs within minutes! We like to give them more stars if we could.

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 14, 2024

Easy setup and GREAT support from the Softify team when it came to small template amendments. Softify syncs very well with Shopify, updating refunds and any order amendments. Would highly recommend it as an easy to set up tool.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 2, 2024

Just starting using Softify and it is excellent - gives incredible functionality for sending invoices and combined with Shopify's new setting for Net payment on orders, makes B2B much simpler. Support is also super responsive and helpful. Highly recommend!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2024

We already use this app on another shop and are so satisfied we decided to add it to our second store! Their customer support helped us with the set up because we needed to really personalize their template. They are quick to reply and always do their best to help. Highly recommended!

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 23, 2024

Anthony and his team are super efficient and responsive. They added necessary lines for invoicing in France. They always responded within the day and found solutions to each of the problems encountered!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 10, 2024

I've tried a couple of Invoicing plugins, and this is by far the best! It's nice that the order notes/additional details can be added to the PDF invoices which automatically send as an attachment via email. Support can help customize it, and they're very responsive! Would highly recommend this app.

Store

realsy

Using app

10 days

Total reviews

2

Average rating

5.0

2 / 5 Share

June 23, 2024

Je suis vraiment décus pa cette application. D'abord, impossible de modifier les numéros des factures chaque année, ensuite, impossible de mettre une TAX pour faire une vente B2B et B2C sur la même application. Application uniquement adaptée au Canada :-(

Using app

Over 3 years

Total reviews

4

Average rating

4.0

Developer Reply

We're sorry about your experience. Our application is used without any problems by thousands of stores not only in Canada but also in 80+ countries around the world. We tried to reach you by phone, email, and live chat to better understand your requests, but we were not successful. If you can get back to us, we are ready to do everything we can to better understand your demands and increase your satisfaction. Paul Harris

5 / 5 Share

June 19, 2024

we recently switched to Softify from another invoicing software because we were not getting the customer support we needed. So far, Softify customer support has been great, they work quickly and are solution oriented. Our invoices are running smoothly, and works great with our shopify.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

June 5, 2024

This app is easy to use with all the options you need and one of the best customer service I've seen. The templates weren't working for us and I was not sure if they would be able to add the information I needed. I just contacted them and Anthony was so quick to answer. He did his best to help and now everything is working. We already plan to install the app on another shop!

Store

Silumen

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

March 22, 2024

Excellent customer support! The app works so well. We have had issues in the past with invoicing apps and compatibility with our wholesale app. The team helped resolve issues with lightening speed. We were up and running within hours.

Using app

12 days

Total reviews

8

Average rating

5.0

5 / 5 Share

March 18, 2024

This is a fantastic app with an even more fantastic support team! if there is anything you would like changing with your templates, they will do it, and don't stop until everything is running perfectly.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2024

Easy and efficient to use. Staff are reliable and available for support. Would recommend this app.

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 13, 2024

This app creates and helps you manage professional-looking invoices. This is especially important for quoting and serving our B2B customers with net terms. Their customer support is fast and friendly. Highly recommended.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2024

We had an issue with an app interfering with the Softify app. We reach out to see if we would be able to get some help - Anthony was quick to answer our emails and adjust our coding so that it would work on our website again! It was a quick and seamless experience. We used to use Sufio invoices, but switched over because Softify offers better templates, and customer service and it more affordable!

Using app

Almost 2 years

Total reviews

12

Average rating

5.0