eρ ‑ Facebook Pixels & CAPI
Easy Pixels & Conversion API
Rating
3.9
feedback
31
chart
#3,028
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
65%
-
Less than a day
13%
-
Less than a month
13%
-
Less than a year
10%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify App are quite mixed, with both positive and negative feedback. On the positive side, users appreciate how easy the app is to use and install, with many mentioning that it only takes a few seconds to set up. Additionally, there are praises for the customer service, with users mentioning helpful interactions and assistance provided. Some users have also seen improvements in their ad campaigns, with increased targeting and effectiveness. On the negative side, there are complaints about difficulties in canceling subscriptions and unauthorized charges during trial periods. Some users have experienced issues with the website pixel not working properly, leading to wasted ad spend on Facebook without results. There are also mentions of delayed customer service responses and dissatisfaction with the Easy Ads app that is associated with this app.
Highlights
Review RSS Feed
All reviews
Nov. 14, 2025
no way to cancel subscription, im not using this app yet i get charged monthly
Hi Essential hub, Thank you for sharing your feedback. We’re sorry to hear about the inconvenience you experienced. We’d like to clarify that all charges for our app—just like any other Shopify app—are processed directly by Shopify, not by us. We cannot charge you, deduct payments, or access your payment method. All billing, including pending or reversed charges, is fully handled by Shopify. Our support team has already reached out to you directly and ensured that your issue has been addressed. Please feel free to reply to our messages so we can double-check everything and make sure your issue is fully resolved. Thank you for trying Easy Ads. Ouissal Oulad Laghrab Customer Success Manager
Nov. 9, 2025
Amount deducted during the trial period
Hi Sahu Gajak Bhandar, Thank you for your feedback. We apologize for any confusion regarding your billing. We’d like to clarify that all charges for our app—just like any other Shopify app—are processed directly by Shopify, not by us. We cannot charge you, deduct payments, or access your payment method in any way. Any pending or completed charges are fully handled by Shopify’s billing system. Our support team has already contacted you to clarify the situation and assisted you in receiving a full charge reversal through Shopify. If you have any further questions or need additional help, please feel free to reach out to our support team. We’re always here to assist and truly appreciate the opportunity to improve. Thank you for trying Easy Ads. Ouissal Oulad Laghrab Customer Success Manager
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