eρ ‑ Facebook Pixels & CAPI
Easy Unlimited Facebook Pixels With Conversions API Setup
Rating
3.5
feedback
30
chart
#3,767
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
60%
-
Less than a day
13%
-
Less than a month
10%
-
Less than a year
13%
-
More than a year
0%
Reviews Summary
The reviews for the Facebook Pixels & CAPI app are mixed, with both positive and negative feedback. Positive comments highlight the app's ease of use, quick setup process, and helpful customer service. Users appreciate the simplicity of installation and the assistance provided in setting up advertisements. Additionally, some merchants have seen improvements in their ad campaigns, with increased targeting and effectiveness leading to a better return on investment. On the other hand, negative reviews focus on unfair billing practices, difficulties in contacting support, and issues with the app's functionality. Users have reported being charged even after uninstalling the app during the free trial period, which has led to frustration and dissatisfaction. Some have also mentioned problems with the website pixel not working correctly, resulting in wasted ad spend and poor results. Overall, while the app has its benefits in terms of ad campaign optimization, the billing and support issues need to be addressed for a better user experience.
Highlights
Review RSS Feed
All reviews
March 18, 2026
I installed the app and couldn't use it till I paid. I uninstalled it and yet still got charged, so I decided to install it again and use it because I paid, but now I must pay again!!! Pathetic!
Dec. 20, 2025
Very bad experience. Unfair billing and no support. I had a very bad experience with this Facebook Pixels & CAPI app. I uninstalled the app before the free trial ended, and I never used the app at all because it does not work in my region. Despite this, the app still tried to charge me a subscription fee, which is completely unfair. I did not receive any value or service from this app. The biggest problem is that there is no clear or easy way to contact support, which makes the situation even worse. Charging users after uninstalling during a free trial is unacceptable. I am requesting that the developer contact me immediately to resolve this issue and stop any billing. Until this is fixed, I cannot recommend this app to anyone.
Hi Inner Luminance, Thank you for your feedback. We’re sorry for any confusion regarding your billing experience. We’d like to clarify that all charges for our app, just like any other Shopify app, are handled directly by Shopify. We do not have access to your payment information, nor can we charge or deduct payments ourselves. Our support team has already reached out to you via your email address to help clarify the situation and ensure you receive a full charge reversal. We’re always happy to help and truly value your feedback as it helps us improve. Thank you again for trying ep-Facebook Pixel & CAPI. Ouissal Oulad Laghrab Customer Success Manager
Nov. 9, 2025
Amount deducted during the trial period
Hi Sahu Gajak Bhandar, Thank you for your feedback. We apologize for any confusion regarding your billing. We’d like to clarify that all charges for our app—just like any other Shopify app—are processed directly by Shopify, not by us. We cannot charge you, deduct payments, or access your payment method in any way. Any pending or completed charges are fully handled by Shopify’s billing system. Our support team has already contacted you to clarify the situation and assisted you in receiving a full charge reversal through Shopify. If you have any further questions or need additional help, please feel free to reach out to our support team. We’re always here to assist and truly appreciate the opportunity to improve. Thank you for trying Easy Ads. Ouissal Oulad Laghrab Customer Success Manager
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