eρ ‑ Facebook Pixels & CAPI
Easy Unlimited Facebook Pixels With Conversions API Setup
Rating
3.7
feedback
31
chart
#3,689
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
55%
-
Less than a day
13%
-
Less than a month
13%
-
Less than a year
16%
-
More than a year
0%
Reviews Summary
The reviews for the Facebook Pixels & CAPI app are mixed, with both positive and negative feedback. Positive aspects include ease of use, quick setup, helpful customer service, and improved ad campaign targeting. On the other hand, negative themes include unfair billing practices, difficulties in contacting support, and issues with the app not working properly in certain regions. Users have expressed frustration over being charged during trial periods and experiencing problems with the website pixel not functioning correctly.
Highlights
Review RSS Feed
All reviews
April 19, 2026
March 18, 2026
I installed the app and couldn't use it till I paid. I uninstalled it and yet still got charged, so I decided to install it again and use it because I paid, but now I must pay again!!! Pathetic!
Jan. 5, 2026
Dec. 20, 2025
Very bad experience. Unfair billing and no support. I had a very bad experience with this Facebook Pixels & CAPI app. I uninstalled the app before the free trial ended, and I never used the app at all because it does not work in my region. Despite this, the app still tried to charge me a subscription fee, which is completely unfair. I did not receive any value or service from this app. The biggest problem is that there is no clear or easy way to contact support, which makes the situation even worse. Charging users after uninstalling during a free trial is unacceptable. I am requesting that the developer contact me immediately to resolve this issue and stop any billing. Until this is fixed, I cannot recommend this app to anyone.
Hi Inner Luminance, Thank you for your feedback. We’re sorry for any confusion regarding your billing experience. We’d like to clarify that all charges for our app, just like any other Shopify app, are handled directly by Shopify. We do not have access to your payment information, nor can we charge or deduct payments ourselves. Our support team has already reached out to you via your email address to help clarify the situation and ensure you receive a full charge reversal. We’re always happy to help and truly value your feedback as it helps us improve. Thank you again for trying ep-Facebook Pixel & CAPI. Ouissal Oulad Laghrab Customer Success Manager
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