Rating

4.9

feedback

153

Reviews

chart

#1,570

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    21%
  • Less than a month
    35%
  • Less than a year
    39%
  • More than a year
    1%

Reviews Summary

The app receives overwhelmingly positive reviews for its ease of use, customization options, and excellent customer support. Users appreciate the quick and helpful responses from the support team, with specific mentions of team members like Prashant and Tarka Karki. The app is praised for being user-friendly, allowing for extensive customization, and providing a seamless integration with online stores. However, there is one negative review that highlights a critical issue causing a refresh loop for customers, leading to business shutdowns and financial losses. The lack of immediate resolution and responsibility from the support team in this instance is a significant drawback.

Highlights

Positive reviews highlight the ease of use and customization options
Excellent customer support with quick and helpful responses
Negative review points out a critical issue causing business shutdowns and financial losses
Praise for specific support team members like Prashant and Tarka Karki
App integration with online stores is seamless

Rating Breakdown

  • 5
    97% (148 ratings)
  • 4
    2% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 16, 2025

Tarka was amazing to deal with when needing assistance getting an option set to work the way I envisioned. Tarka showed patience, knowledge and professionalism. I appreciate it so much.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2025

amazing support, very helpful and focused on problem-solving. highly recommended

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 30, 2025

It was difficult to set up so that I uninstalled. But some functions are still remaining and affecting my shop operation. I really want to remove it all. Why does the app. work in that way??? I contacted their support team, which gives me very detailed instruction. As I liked their way to provide support. I decided to reinstall this app. With live chat (help) I was able to successfully created options I needed. Thanks.

Using app

About 2 hours

Total reviews

3

Average rating

4.7

5 / 5 Share

March 13, 2025

Prashant was really really helpful, hopefully he will be always there for me when we have any issue with the app <3

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 5, 2025

favolosa

Using app

About 16 hours

Total reviews

1

Average rating

5.0

All reviews

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