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Rating
4.7
feedback
118
chart
#5,767
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
7%
-
Less than a day
28%
-
Less than a month
22%
-
Less than a year
39%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising the app's functionality and ease of use. Many users appreciate the quick and helpful customer service provided by the support team. The app is described as user-friendly, efficient, and effective in fulfilling its purpose. Users also highlight the free cost of the app as a significant benefit. However, there are a few negative reviews mentioning issues with customer support response time, bugs, and difficulties in setting up the app with specific themes. Overall, the app seems to be highly recommended for its features and support.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 15, 2024
Customer service replies fast but does not fix anything in a timely matter. I have been waiting for them to simply move the "Quote" button as my theme doesn't allow the method as documented. Its been over 8 days and still hasn't been fixed.
March 3, 2024
Simple and great!
Thank you so much for your kind words! 😊 We're thrilled to hear that you find our service simple and great! 🚀 If you have any feedback or suggestions, feel free to share. We appreciate your support! 🙌 Best Regards, Sophie|Quote Team
Feb. 16, 2024
Don't have any idea about the customer support service, no chat support, no email reply. and i am completely stuck with the app, not sure how to proceed, probably delete the app and look for anothe rone
Hello there, This is Sophie from Easy Quote Support. I hope this email finds you well. Thank you for taking the time to share your thoughts about our service. We sincerely apologize for any inconvenience you've experienced, and we appreciate your honesty. 💗 We understand that you've faced challenges with our customer support, and we want to assure you that your concerns are being taken seriously. Our team is committed to providing the best assistance possible, and we're here to help you navigate through any issues you're encountering. 🥰 To address your specific concerns and provide the support you need, could you please share more details about the problems you're facing with the app? This will help us better understand your situation and offer tailored solutions to ensure a smooth experience for you. 🌹 Our team values your feedback, and we are determined to turn your experience around. Please respond to this email with additional details or any specific questions you have, and we'll get to work on resolving your concerns promptly. 😇 We appreciate your patience and thank you for giving us the opportunity to improve. Your satisfaction is our priority, and we look forward to assisting you. 🤗 Best Regards, Sophie | Easy Quote Support
Jan. 16, 2024
Wenn man verstanden hat, wie man das Plugin auf der Template-Seite einbindet, dann ist es genial!!! Und auch das Verstehen, wie es geht, ist nicht schwer, man muss nur die Produkt-Seite bei der Template-Konfiguration auswählen und nicht die Startseite. Sehr empfehlenswertes Plugin!
Vielen Dank für Ihre Bewertung! Wir freuen uns sehr, dass Sie unser Plugin als genial empfinden und es leicht zu verstehen war, wie es in Ihre Template-Seite eingebunden wird. ✨Wir arbeiten hart daran, sicherzustellen, dass unser Plugin einfach zu verwenden und doch leistungsstark ist. Wir schätzen Ihr Feedback und hoffen, dass Sie weiterhin von unserer Lösung profitieren werden. Wenn Sie weitere Fragen haben, zögern Sie bitte nicht, uns zu kontaktieren.✨ Best Regards, Nona|Quote Team
Jan. 15, 2024
quick service
Thank you for sharing your experience with us! We're thrilled to hear that you found our service to be quick. We strive to provide fast and efficient service to all of our customers. We appreciate your business and look forward to serving you again in the future.💗 Best Regards, Nona|Quote Team
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