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Rating

4.7

feedback

118

Reviews

chart

#4,879

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    7%
  • Less than a day
    28%
  • Less than a month
    22%
  • Less than a year
    39%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the app's functionality and ease of use. Many users appreciate the quick and helpful customer service provided by the support team. The app is described as user-friendly, efficient, and effective in fulfilling its purpose. Users also highlight the free cost of the app as a significant benefit. However, there are a few negative reviews mentioning issues with customer support response time, bugs, and difficulties in setting up the app with specific themes. Overall, the app seems to be highly recommended for its features and support.

Highlights

Positive feedback on app functionality and ease of use, quick and helpful customer service
App described as user-friendly, efficient, and effective
Free cost of the app appreciated by users
Some negative reviews mention issues with customer support response time, bugs, and setup difficulties with specific themes
High recommendation for the app's features and support

Rating Breakdown

  • 5
    87% (103 ratings)
  • 4
    8% (9 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    3% (3 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

March 15, 2024

Customer service replies fast but does not fix anything in a timely matter. I have been waiting for them to simply move the "Quote" button as my theme doesn't allow the method as documented. Its been over 8 days and still hasn't been fixed.

Using app

--

Total reviews

1

Average rating

1.0

5 / 5 Share

March 3, 2024

Simple and great!

Using app

--

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! 😊 We're thrilled to hear that you find our service simple and great! 🚀 If you have any feedback or suggestions, feel free to share. We appreciate your support! 🙌 Best Regards, Sophie|Quote Team

1 / 5 Share

Feb. 16, 2024

Don't have any idea about the customer support service, no chat support, no email reply. and i am completely stuck with the app, not sure how to proceed, probably delete the app and look for anothe rone

Using app

--

Total reviews

4

Average rating

4.0

Developer Reply

Hello there, This is Sophie from Easy Quote Support. I hope this email finds you well. Thank you for taking the time to share your thoughts about our service. We sincerely apologize for any inconvenience you've experienced, and we appreciate your honesty. 💗 We understand that you've faced challenges with our customer support, and we want to assure you that your concerns are being taken seriously. Our team is committed to providing the best assistance possible, and we're here to help you navigate through any issues you're encountering. 🥰 To address your specific concerns and provide the support you need, could you please share more details about the problems you're facing with the app? This will help us better understand your situation and offer tailored solutions to ensure a smooth experience for you. 🌹 Our team values your feedback, and we are determined to turn your experience around. Please respond to this email with additional details or any specific questions you have, and we'll get to work on resolving your concerns promptly. 😇 We appreciate your patience and thank you for giving us the opportunity to improve. Your satisfaction is our priority, and we look forward to assisting you. 🤗 Best Regards, Sophie | Easy Quote Support

5 / 5 Share

Jan. 16, 2024

Wenn man verstanden hat, wie man das Plugin auf der Template-Seite einbindet, dann ist es genial!!! Und auch das Verstehen, wie es geht, ist nicht schwer, man muss nur die Produkt-Seite bei der Template-Konfiguration auswählen und nicht die Startseite. Sehr empfehlenswertes Plugin!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Vielen Dank für Ihre Bewertung! Wir freuen uns sehr, dass Sie unser Plugin als genial empfinden und es leicht zu verstehen war, wie es in Ihre Template-Seite eingebunden wird. ✨Wir arbeiten hart daran, sicherzustellen, dass unser Plugin einfach zu verwenden und doch leistungsstark ist. Wir schätzen Ihr Feedback und hoffen, dass Sie weiterhin von unserer Lösung profitieren werden. Wenn Sie weitere Fragen haben, zögern Sie bitte nicht, uns zu kontaktieren.✨ Best Regards, Nona|Quote Team

5 / 5 Share

Jan. 15, 2024

quick service

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your experience with us! We're thrilled to hear that you found our service to be quick. We strive to provide fast and efficient service to all of our customers. We appreciate your business and look forward to serving you again in the future.💗 Best Regards, Nona|Quote Team

All reviews

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