Good Food Project review for Easy Tagging by DevCloud

2 / 5

Sept. 27, 2022

app is great but customer service is dreadful. so much so i am just moving to another app that does the same thing. not as good as your app but at least i get support and returned emails and chat support.

Using app

4 months

Total reviews

4

Average rating

4.3

Developer Reply

Greetings! I'm Juan, one of the co-founders of the app. We deeply regret the inconvenience you've encountered. We take pride in promptly addressing customer support inquiries, which makes us believe that the emails might have inadvertently slipped through the cracks. To ensure that we assist you effectively, I've personally reached out to you from my personal email account to ensure your message reaches us. We're eager to assist you with any issues and the app setup. Please do get in touch with us via email, and we look forward to resolving your concerns. Thank you for your patience and understanding. Best regards, Juan

Easy Tagging by DevCloud for Shopify
Easy Tagging by DevCloud
4.5 star
78 reviews

Add tags to your orders, products and customers automatically!

Developer
Shopify App Store