Easy Accounts: Premium CRM
EasyAccounts | Customer Accounts For Your Shopify Store
Rating
4.6
feedback
24
chart
#10,656
All reviews
Rating Breakdown
June 29, 2023
Fantastic app with so many features. By using Easy Accounts, I've cut my costs by half as I could uninstall 3 apps and just use this one. Had a couple of issues in the beginning, but they were onto it, and even zoom called to help resolve the issue. Extremely happy with the service and app!
March 10, 2023
We had a few issues with the app at the beginning but support has been fantastic! I'm now online and it works great. Thank you guys.
Oct. 27, 2022
I currently have this app installed and it seemed great initially but the pages are now super slow to load, and some don't appear at all. Been waiting for support to reply to messages for 3+ days - not great experience considering cost.
June 22, 2022
Want a custom change? easy accounts support is on it! every store is different and it seems like nothing is too hard for the guys at Gist to have it done for you.
April 26, 2022
Brilliant app and does exactly what the description says and more! Zac and Tim were super helpful and had the app set up to adjust to our needs perfectly. This app will only get better in the future, highly recommended!
March 22, 2022
A wonderful app that does exactly as advertised. Tim went over and above, and helped us with some custom work as well. He responded to our emails quickly, and got us up and running quickly. I highly recommend. Thanks again!!
Feb. 27, 2022
Perfect app for us. We use it for store credits, re-orders for clients and custom pages (similar apps do not have it, but it's very useful). And most importantly - good development and support team! Very responsive and helpfull. Thank you guys!
Jan. 16, 2022
We use this app since december 21 and it worked very well. But yesterday all the translated texts are gone with unknown reason. So we started to translate again, but only a few translated texts could be saved - the rest was not stored, also with unknown reason. It is also difficult to get support in a short time and it`s only possible by email. A time-consuming matter. Hope we will be in touch with support soon - otherwise we will cancel this app. Update: Contrary to our fears, an update of the app would be the trigger, there was a problem with Shopify cache. This was (hopefully) fixed forever after a few hours. Thanks for the great support, even if it took a little longer due to the time difference.
Jan. 7, 2022
EasyAccounts app is probably one of the must-have apps for all shopify based stores. Amazing supports with 5 stars rating professionals who make that extra mile to help you out!
Jan. 5, 2022
Ive just signed up and started to use this App. I like it so far, but wonder why the Store Credits function is not a full rewards program. Allowing us to set rules for earning rather than manul adding credits only? Maybe I am wrong. After feedback and a zoom call I found out about the promotions area. It's good and offers plenty of variables. I mentioned being able to reward points rather than just store credit or discounts, and was advised they are looking at that. It's a responsive team and I think will definitly add value. I'd like to see more training, help or video resources available so as to navigate and use the app to its full potential. So far very happy!
Using app
15 days
Total reviews
3
Average rating
4.3
Nov. 16, 2021
I love this app because it helped me connect my customers to all of their shipping addresses. That means year after year my customers return to my site because it is so easy for them to ship gifts to clients they have already shipped to in the past.
Oct. 22, 2021
We are currently testing the app and so far everything looks great! Especially the support team is very reactive and is helping us with the integration of third-party apps into EasyAccount. If everything works as planned it looks like a great upgrade for our webshop!
Oct. 9, 2021
I was waiting for too long for Shopify to allow reviewing. The first app is of course this one. Not only EA is visually striking, it's minimal so it can adapt to whatever theme you're working on. The functions are great, wishlist is integrated seamlessly into my theme. I almost thought it was the native wishlist function of Minimal theme. Not to mention customer control, promotion schemes,... For new entrepreneur, I also have a few problems but it's mostly internally. Like I cannot change the credit currency to my country (SEA) because it's default with $1 = 1pt, the birthday collection is dormant it will not be included in the signup form and customers can only fill in inside the account page, and the price is somewhat a little bit high to my business's need at the moment. But if you're 1-2 years running and good, then this is a perfect fit for you. Moreover, the service is excellent. Tim was responsive, and I think the thing I appreciated most is that EA team does not go around the blocks. They cut to the chase, answered my questions directly whether it's fixable or it's in their product journey map. While other apps usually will be very shady about their functions. And they did work together with my other app to help me create this eco-system for my smooth website. So thank you, I'll be sure to recommend to anyone I know about you guys. Keep up the good work!
Oct. 3, 2021
This is the most attractive looking accounts app available on the Shopify app store. The UX design is simple and intuitive. The EasyAccounts team was also responsive and helpful with any issues we’ve encountered setting up the app. They also assisted us with a custom integration that will add a lot of value to our customers. I highly recommend this app.
Sept. 29, 2021
Wonderful app and amazing support. I had an issue with an integration and Tim was quick to reply to my request and assist. 10/10 recommend.
Sept. 22, 2021
Cleanest, best looking customer accounts app I've seen. This was a struggle for us for awhile - was great to find EasyAccounts and is pretty easy to setup with a very helpful support team. Great way to make your store feel more robust and legitimate by going far beyond the default Shopify customer account structure.
Sept. 21, 2021
Beautifully executed customer account pages, flexible, customizable styling, not much more you could ask for in this type of app. Responsive and knowledgable support team was able to help us through an issue we were having and we're very happy with the app.
Thanks for the kind words! It's been great working with you, and really glad things are now up and running 😊
Sept. 19, 2021
Easy integration process and fast responses from the development team. We are excited to enhance the shopping experience for our customers and believe Gist will be an excellent partner.
Really glad you are enjoying the app, and thank you so much for the positive feedback! We're looking forward to working with you going forward!
Sept. 18, 2021
The return option doesn't work. No error but it keeps on loading and no final results. It's buggy It's difficult to contact their support team.
Hello 👋 Thank you for reaching out to us, and very sorry to hear about any issues you have had with the app! We are more than happy to help take a look here and get everything sorted out. 😊 We have also reached out via email so that we can help get this solved for you. Looking forward to working with you on this and getting you set up with EasyAccounts 💯 Also, I cannot see any contact requests come into us, so it would be great to if you could let us know how that was submitted. 🙏
Sept. 9, 2021
We love the features this app offers. We look forward to implementing them to create a personalized experience for our loyal customers. Zac was very helpful in walking me through the options and setup. I am sure I will need more guidance as I am not very techie but I have found that the customer service from GIST is always responsive and helpful. We use GiftShip and LOVE it! Thank you Zac + Team for always supporting us!