EasyCOD ‑ Cash On Delivery Fee
Charge extra fee and Limit Cash on Delivery (COD) availability
Rating
4.2
feedback
5
chart
#5,818
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
40%
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Less than a day
0%
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Less than a month
20%
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Less than a year
40%
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More than a year
0%
Reviews Summary
The EasyCOD app has received mixed reviews from users. One positive aspect highlighted by customers is the app's functionality in enabling Cash on Delivery (COD) with real-time customer support. Users appreciate the ease of use and the helpful customer service provided by the app developers. However, a significant negative theme that emerges from the reviews is the lack of transparency in the app's pricing structure. Some users reported being unexpectedly charged for a previously free service without any prior notification or warning. This lack of communication and transparency has led to frustration and a sense of being misled among users, especially small business owners who rely on clear and upfront pricing information.
Highlights
Review RSS Feed
All reviews
Nov. 26, 2025
Feb. 10, 2025
I am extremely disappointed with the EasyCOD app. When I first installed it, it was completely free, and it worked well for my Shopify store. However, out of nowhere, they started charging for the app without any prior notification or warning. There was no email, no in-app message, or any indication on their website that the free plan was going to end soon. This lack of transparency is unacceptable. I only realized I was being charged when I saw the fees on my Shopify bill. It’s frustrating to be blindsided like this, especially when running a small business where every expense matters. The app’s pricing structure was not clearly communicated, and I feel misled by the sudden change. If you’re considering this app, be cautious. the lack of communication and unexpected charges make it difficult to trust. I’ll be looking for an alternative that is more transparent and reliable.
May 25, 2024
Great app and Great customer service , Does what it says ,i had an issue after installation and they fixed it and suggested me a way to use their tool to customize my need absolutely recommended 5/5
April 6, 2024
Highly recommended if you need to put conditions on CoD. Great app for local stores doing deliveries.
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