EasyCOD ‑ Cash On Delivery Fee
The EasyCOD app has received mixed reviews from users. One positive aspect highlighted by customers is the app's functionality in enabling Cash on Delivery (COD) with real-time customer support. Users appreciate the ease of use and the helpful customer service provided by the app developers. However, a significant negative theme that emerges from the reviews is the lack of transparency in the app's pricing structure. Some users reported being unexpectedly charged for a previously free service without any prior notification or warning. This lack of communication and transparency has led to frustration and a sense of being misled among users, especially small business owners who rely on clear and upfront pricing information.
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I am extremely disappointed with the EasyCOD app. When I first installed it, it was completely free, and it worked well for my Shopify store. However, out of nowhere, they started charging for the app without any prior notification or warning. There was no email, no in-app message, or any indication on their website that the free plan was going to end soon. This lack of transparency is unacceptable. I only realized I was being charged when I saw the fees on my Shopify bill. It’s frustrating to be blindsided like this, especially when running a small business where every expense matters. The app’s pricing structure was not clearly communicated, and I feel misled by the sudden change. If you’re considering this app, be cautious. the lack of communication and unexpected charges make it difficult to trust. I’ll be looking for an alternative that is more transparent and reliable.
Great app and Great customer service , Does what it says ,i had an issue after installation and they fixed it and suggested me a way to use their tool to customize my need absolutely recommended 5/5
Great app for COD with Real time customer support!
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