Fashion Bikini review for EasyOrder COD Form&Order form
Feb. 27, 2023
terrible app , I installed to test , after realçized is not good i deleted from my store , and this app just deleted all the cart button of my store causing me a lot of problems , and i wrote to the company talk with a lady called Ilia , that don´t have any consideration with my problem caused for this app , i have to pay a technician US$14 to fix the problem , as i am customer in another app of the company i ask for a compensation and they just don´t care about customer experience , don't recommend this app and be careful when you desinstall you will loose the buton cart of your shop= no sales !! and they don´t don´t care about your problem ,not professional at all !! if you put an app an this app caused a problem to customer the minimun is compensate the coast that you have to fix again your shop !!!
Hello, Thank you for your review and once again we're really sorry for the troubles caused. Our app could really cause some issues on certain themes if you remove the app without deactivating it. We're actively working on permanent fix to avoid such issues and it will be released in a several days. While we are always ready to help our customers with any questions or technical issues related to our apps, unfortunately, we can not pay bills to other 3rd party developers you could hire, we are really sorry. Our support team member (Illia you mentioned) actually replied to your request immediately and removed all our app code from the theme within several hours, taking in account that we were waiting for the access. We apologize again for any frustration or inconvenience this issue has caused. Thank you for your feedback, we will work hard to improve our app and ensure such issues does not happen again in the future. Best, EasyOrder team
