WEFITSTORECO review for EasyOrder COD Form&Order form

1 / 5

July 30, 2020

Great app ONLY IF IT WORKS! The checkout popup is stuck for a week now on IOS , and their development team is taking forever to solve the problem. Their support is responsive but i think their dev team does not exist. They keep saying dev team is investigating. How long does it take to investigate such an CLEAR issue.

Using app

11 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, Thank you for your review, and I'm really sorry our app have not work well with your theme. As we already explained in our email, that's conflict with your theme JS code, not the bug in the app itself. Your theme contains some script that is blocking scroll inside the blocks on mobile devices, and that affects our popup window also. Unfortunately our dev team was unable to override that code for our popup only and not affect other elements of the website. But investigations and tests really took some time on our end. You could check our app demo here from your iPhone and you'll see that scroll is working on mobile devices on other Shopify themes: https://social-sign-in.myshopify.com/products/easyorder-1. Best, EasyOrder team

 EasyOrder COD Form&Order form for Shopify
EasyOrder COD Form&Order form
4.5 star
69 reviews

Cash on delivery (COD) & Pre-order App

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