All reviews

Rating Breakdown

  • 5
    100% (25 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 7, 2023

Great Customer Service fast and competent. Thanks Guys.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2023

Fantastic, quick support!

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hi, Thank you for the great feedback! We're delighted you've had a great experience with our support team. If you need further assistance, contact our 24/7 support team; we're always here to help. Best regards, The NexusMedia Team.

5 / 5 Share

Dec. 22, 2022

Great, helpful and friendly support. Got a response for my problem within a few hours. And the problem got fixed in a day. Thanks a lot.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2022

Simple to use app with a lot of useful functionality. Really impressed with the support too who were quick to respond and rectified an issue (I created) very efficiently too.

Using app

5 months

Total reviews

7

Average rating

5.0

5 / 5 Share

April 1, 2022

excellent app to quickly create popups anywhere on our site. it is easy to use, though, at times not transparent, which requires assistance from their excellent and prompt service.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 22, 2021

I have been searching for the app for months: an ultra flexible popup app that lets me do exactly what I want. I have total control over everything. The support team is super reactive too and helped me sort out an initial setup issue in no time. It is by far the best popup app I have tried.

Using app

About 24 hours

Total reviews

21

Average rating

5.0

5 / 5 Share

July 9, 2021

I used this app for my industrial e-commerce website and it works perfectly! I've faced a minor problem and requested some help from the tech team, thankfully they're so professional and solved my issue within 1-2 hours. Super fast support!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 29, 2021

The folks at NexusMedia are so responsive and helpful - I have asked them for help on 2 occasions, and they have immediately solved my issue. I am so grateful. And, the app is terrific too. Works just as it's supposed to and gives me exactly the functionality I need for my website. 5+ stars!

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 17, 2020

Easy by name, easy by nature. From installing, through design and build, to going live with our first popup - all easily inside five mins! We use Easy Tabs too, which is also a great little app. Highly recommend both!

Using app

7 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 16, 2020

Great, fast product support! simple to use, light installation. I am also using Easy Tabs - a great little app too! Laura S

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 6, 2020

Great app. Customer service is very good and fast. They helped a lot to go through it. Really recommend it!

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2020

excellent customer service, quick to respond, very attentive and helpful in solving some issues we had

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 22, 2020

A really easy to use app that works great on our site. The customer service team were amazing, so quick to respond and super helpful too!

Store

Yawn®

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

June 19, 2020

Super-easy to implement and reliable. A solid and flexible app for putting your custom content into popups and light-boxes.

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 26, 2020

Brilliant! Super easy to use and looks beautiful on our website on both PC and mobile screens. The customer service and support is outstanding! Highly recommend.

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 5, 2020

Great app and perfect support! you will get everything you need from a popup and if need any help, they would solve any issue in no time

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 19, 2018

Does everything I could ask of it, seems to play well with other apps. This is the third app we've purchased from Nexus (EasyBox, EasyTabs and EasySlide) all of them work flawlessly and add a great deal of functionality to our site.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 26, 2018

This is my 2nd application that I am using from Nexus Media and it is great! It is easy to configure, it gives you several options and it works like it should. They also have outstanding support for all of their apps!

Using app

28 days

Total reviews

9

Average rating

5.0

5 / 5 Share

July 17, 2018

Firstly, the app has a beautiful easy on the eyes layout. Its set up in a pretty intuitive way. I do think combining the layout editor and settings of a popup should be in one place, but at the same time keeping them separate keeps the UI clutter free which is helpful in designing popup boxes. So, yeah, they have thought through this app. Secondly, and more importantly they have the best customer service. I had a very customized request for the popup that I was unable to do it from the native settings or code on my own, so I emailed the support team to help me out. It was about adding autoplay feature to the video (adding YouTube autoplay parameter was adding multiple audio issue) so they customized a whole Javascript code along with CSS styling to make it fit my needs. I even deleted their code by mistake lol and they without any frustration readded it for me lol. On top of that, they did all that in a very prompt and timely manner. I highly appreciate the app and the customer service/dev team. Keep it up!

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 9, 2018

For our store Dennisdeal.com we wanted to increase our conversion in customers leaving without purchasing. With easybox we have implemented a few exit intent popups which gives customers discount codes on certain levels to try to persuade them to buy. Since implementing these exit intent popups we have seen our conversion rise about 20% on similar daily traffic. We are really happy with this but what is really amazing is that the people behind this app, take their customer very seriously. All our questions where answered thoroughly within a very reasonable amount of time. Besides that they were always very hands on to change or implement anything by their own developers without having to ask. Currently we also have their Easysearch app running for our ink&toner search solution. Keep up the good work!

Using app

Over 2 years

Total reviews

2

Average rating

5.0