Spectrum Ltg review for SC Easy Redirects
Aug. 9, 2018
This app only redirects broken URLs, not existing URLs that you want to redirect. Why would you limit that functionality to only 404 redirects when the app name is "Bulk 301 Redirects"?
Thank you for the feedback you've provided. We're sincerely sorry for any misunderstandings or confusion. With Easy Redirects, we aim to offer a versatile solution that meets various needs, and we're sorry to hear that it didn't meet your expectations in this instance. We understand you would prefer the functionality to redirect existing URLs, not just broken ones. Your observation about our current main function, which supports only 404 redirects, is insightful and extremely helpful. While this is indeed our main function at present, we're constantly striving to improve and cater to all our users' needs, so aspects like the one you've mentioned are valuable. We’d love to hear more about your needs and any other suggestions you might have. Feel free to reach out to our support team through the Shopify support channels for any further questions or suggestions. We assure you that your comments are not taken lightly and that our team will be in touch soon. Your insights are critical in helping us improve our service, and for that, we're truly grateful. We apologize again for the inconvenience this issue may have caused and look forward to addressing your needs more effectively. Best regards, The Shop Circle Team