Good King Cacao review for SC Easy Redirects
May 20, 2022
I did not find this app helpful. It listed all 404 errors, but did not tell us where they were living on our site. So, it was difficult to figure out where I should redirect or how to update the content. Additionally, I tried using their support feature three times. I got an autoresponse two out of three times, but never received an actual response.
We're really sorry to hear that you didn't find our Easy Redirects app helpful and faced issues with our support response. Understanding the whereabouts of the 404 errors on your site is crucial and we apologize for any inconvenience caused. We assure you, we’re working on real solutions to improve our customer support service. As your experience is far from what we aim to provide, we would like to make it right. Our support team will be in touch with you soon to offer assistance and resolve any problems. Your feedback is important to us in providing the best possible service to all our users. Best Regards, The Shop Circle Team
