EasyVideo: Shoppable Videos for Shopify

EasyVideo: Shoppable Videos

UGC Video as a Shoppable Videos for you Shopify store...

Rating

4.8

feedback

126

Reviews

chart

#4,000

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    6%
  • Less than a month
    15%
  • Less than a year
    42%
  • More than a year
    35%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with users praising the app for its ease of use, ability to add videos to product pages, and excellent customer support. Many users highlighted the quick response times of the support team and their willingness to help with any issues or customization needs. The app was commended for solving problems related to displaying videos on different themes and devices, making it a valuable tool for showcasing products effectively. However, there were a few negative reviews mentioning issues with automatic charges and delays in video playback, but these were outweighed by the positive feedback on the app's functionality and support services.

Highlights

Positive customer support and quick response times
Ease of use and ability to add videos to product pages
Effective in solving display issues on different themes and devices
Some negative reviews about automatic charges and delays in video playback
Overall, overwhelmingly positive feedback on functionality and support services

Rating Breakdown

  • 5
    94% (118 ratings)
  • 4
    3% (4 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    2% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 12, 2024

Like most Shopify apps, this one required some adjustment after installation. The support team was very responsive and resolved our issues quickly.

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

April 30, 2023

great experience, and prompt support. An issue arose in my store with the EasyVideo app, and they responded within two hours of my writing in .

Using app

About 4 years

Total reviews

4

Average rating

5.0

1 / 5 Share

April 5, 2023

Never use this app they charge automatically extra money from ur account I'm used to that app and they charge me the extra amount I already uninstalled but they charge me. I also request Shopify for ask refund with them asap

Using app

About 1 year

Total reviews

2

Average rating

1.0

Developer Reply

Hi there! We're really sorry for the confusion. Our app is using Shopify Payments and we technically can't charge you after the app removal. We've checked and found out that new billing cycle started just several days before you removed the app, so the payment for the next Billing cycle was already added to your Shopify invoice at the moment the app was actually uninstalled. As you've used the app just several days in that billing cycle, we're happy to issue the refund and our support team already did that and we sent you confirmation and more details to your email. Best, EasyVideo team

5 / 5 Share

Jan. 9, 2023

Perfect handy app with a great support team. Karina answered my questions and helped me figure out what I needed quickly. I highly recommend this app.

Using app

7 days

Total reviews

5

Average rating

5.0

5 / 5 Share

June 8, 2022

The seller did a perfect job. I am very satisfied with my order and I highly recommend this seller! The video works well.

Using app

4 months

Total reviews

8

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more