EasyVideo: Shoppable Videos
UGC Video as a Shoppable Videos for you Shopify store...
Rating
4.9
feedback
127
chart
#1,509
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
4%
-
Less than a month
17%
-
Less than a year
41%
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More than a year
36%
Reviews Summary
The reviews for this Shopify app are overwhelmingly positive, with users praising the app's functionality and the exceptional customer support provided by the team. Many users highlighted the quick response times and efficient resolution of any issues they encountered. The app is commended for its ease of use in adding videos to product pages, with users mentioning that it worked seamlessly once installed. The support team was lauded for their responsiveness, customization assistance, and willingness to go above and beyond to ensure the app integrated well with various themes. Overall, users highly recommend this app for enhancing product pages with videos and for the outstanding customer service provided by the team.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 12, 2024
Like most Shopify apps, this one required some adjustment after installation. The support team was very responsive and resolved our issues quickly.
Hi, Thanks for the review and warm words. If you need further assistance, contact our 24/7 support team. Best regards, The NexusMedia team.
April 30, 2023
great experience, and prompt support. An issue arose in my store with the EasyVideo app, and they responded within two hours of my writing in .
April 5, 2023
Never use this app they charge automatically extra money from ur account I'm used to that app and they charge me the extra amount I already uninstalled but they charge me. I also request Shopify for ask refund with them asap
Hi there! We're really sorry for the confusion. Our app is using Shopify Payments and we technically can't charge you after the app removal. We've checked and found out that new billing cycle started just several days before you removed the app, so the payment for the next Billing cycle was already added to your Shopify invoice at the moment the app was actually uninstalled. As you've used the app just several days in that billing cycle, we're happy to issue the refund and our support team already did that and we sent you confirmation and more details to your email. Best, EasyVideo team
Jan. 9, 2023
Perfect handy app with a great support team. Karina answered my questions and helped me figure out what I needed quickly. I highly recommend this app.
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