EasyVideo: Shoppable Video for Shopify

EasyVideo: Shoppable Video

UGC Video as a Shoppable Videos for you Shopify store...

Rating

4.5

feedback

73

Reviews

chart

#1,509

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    11%
  • Less than a month
    44%
  • Less than a year
    32%
  • More than a year
    8%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with users praising its ability to easily add product videos and the responsive customer service provided by the developers. Many users highlighted the quick response time to support emails and the efficient resolution of any issues that arose. The app was commended for fixing video display problems that users experienced with other methods. However, there were a few negative reviews mentioning difficulties in canceling the app subscription and unexpected charges. Overall, the app seems to be highly recommended for its functionality and helpful support team.

Highlights

Positive feedback on the app's ability to add product videos easily
Responsive and efficient customer service
Quick resolution of issues
Negative reviews on cancellation process and unexpected charges

Rating Breakdown

  • 5
    89% (65 ratings)
  • 4
    4% (3 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    4% (3 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 21, 2025

Excellent app if you're looking to add product videos. I was using shopify's own YT embed and was getting 'video unavailable' in a lot of devices. This app fixed it. Devs are also very helpful and respond quickly to support emails. Would highly recommend.

Using app

1 day

Total reviews

4

Average rating

5.0

Developer Reply

Hi there, Thank you so much for the great feedback! We highly appreciate it. It was a pleasure to assist you. Should you need additional help or have any questions, feel free to contact our 24/7 support team. We are always nearby to assist you as soon as possible. Best regards, The NexusMedia team.

1 / 5 Share

Feb. 25, 2025

Horrible APP... I want to cancel and they make it so difficult!!!!

Using app

Almost 5 years

Total reviews

2

Average rating

3.0

Developer Reply

Hi there, Thanks for your feedback. We're sorry to hear that you had a frustrating experience with EasyVideo. Canceling your subscription is simple. Since we use Shopify Payments for billing, your subscription is automatically canceled when you uninstall the appโ€”no extra steps are needed. We also noticed that you contacted our support team with this question, and we responded within 10 minutes. If you didn't receive our reply, the email might get lost or end up in spam. We're happy to assist you anytimeโ€”our support team is available 24/7, so please don't hesitate to reach out again. We're always working to improve EasyVideo, and if you ever decide to give it another try, we'd love to help with setup or any questions you may have. Best regards, The NexusMedia Team

5 / 5 Share

Feb. 14, 2025

Responsive and efficient customer service!

Using app

Almost 6 years

Total reviews

5

Average rating

5.0

Developer Reply

Hi, Thank you for the great feedback! We appreciate it! If you need further help or have any questions, please get in touch with our 24/7 support team. We are always here to assist. Best regards, The NexusMedia team.

5 / 5 Share

March 12, 2024

Like most Shopify apps, this one required some adjustment after installation. The support team was very responsive and resolved our issues quickly.

Using app

4 days

Total reviews

6

Average rating

5.0

Developer Reply

Hi, Thanks for the review and warm words. If you need further assistance, contact our 24/7 support team. Best regards, The NexusMedia team.

All reviews

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