Ebb: Order Editing
Customer-Initiated Order Editing - no support needed
Rating
5.0
feedback
5
chart
#4,956
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
20%
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Less than a year
40%
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More than a year
0%
Reviews Summary
The reviews for this Shopify app are overwhelmingly positive, with users praising its ability to streamline administrative tasks and reduce the need for customer support. Customers appreciate the convenience of being able to edit their orders themselves, saving time and reducing errors. The app is described as a game-changer that has significantly improved efficiency and customer satisfaction. Users also highlight the excellent support provided by the app developers and express excitement for upcoming features and updates.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 10, 2024
What a great and simple app. Cuts down the time for my admin staff. No more address changes or asking for invoices. Support has been great. I have used a few other apps but by far this is the best. And new features are coming all the time. Looking forward to the updates. Five stars from me, highly recommend.
Dec. 8, 2024
This app is a huge help! It's been a game changer since I don’t have to deal with customers reaching out about wrong addresses or changes anymore, they can handle it all themselves now. It saves me so much time! It’s super easy to use, saves me tons of support time, and even boosts my sales. Definitely worth it!
Nov. 13, 2024
This app has been an absolute game changer for us. Customers are now fixing their own address errors. Highly recommend!
Oct. 17, 2024
Order Editing has been an absolute game-changer. Our customers can now easily edit their orders post-purchase - changing shipping addresses, sizes, or quantities - without contacting customer service. This has significantly reduced our support tickets and the costs associated with shipping errors - I can't recommend it enough.
Oct. 17, 2024
This app saved my business time and money, empowering our customers to edit post order prevented customer tickets and return shipping expenses. Simple, clean, loads fast.
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