OE: Order Editing & Upsell
Order Editor - Let customers edit orders post-purchase
Rating
5.0
feedback
18
chart
#2,234
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
22%
-
Less than a day
11%
-
Less than a month
39%
-
Less than a year
22%
-
More than a year
0%
Reviews Summary
The reviews for the Ebb: Order Editing Shopify App are overwhelmingly positive, with users praising its ease of use, time-saving features, and excellent customer support. Many reviewers mentioned that the app helped them reduce customer inquiries, save time on order management, and increase efficiency in addressing shipping address errors. The app's ability to allow customers to edit their orders post-purchase was highlighted as a significant benefit, leading to a reduction in support tickets and shipping costs. Users also appreciated the additional features like invoice downloads and upsell opportunities.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 21, 2025
The app owner is definitely making something big. Both front end and back end look really good and work as a charm. Must have to defer some of your customer support tickets.
March 17, 2025
Absolutely love this app! It’s so easy to use and includes all the features you need for order editing. Highly recommend it to anyone looking for a reliable solution. Keep up the fantastic work!
March 14, 2025
Dear Nick. Thank you so much. You help me very much. This app cleared almost my matters about Shopify orders and make me have more free time from solving Customer Inquiries.
Feb. 25, 2025
Honestly not sure why this app hasn't existed before. We saved money instantly by reducing the hours needed with our customer support reps, and the upsell feature is a nice bonus to increase LTV. User friendly and a no-brainer if you get a lot of support tickets.
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