SoulKu review for EcoCart: Carbon Neutral Orders
Oct. 10, 2023
Although I like the product and the installation process was quick and smooth, we've been with EcoCart for over 6 months and each time we have been overbilled. I've emailed each time regarding this issue and promised it is fixed, including a guarantee from VP of Sales Trevor Fox, and yet it keeps happening. Unfortunately it has happened again this past month, and despite emailing my CSM and Trevor twice now, I have yet to hear a response—completely unprofessional. If it wasn't for such poor customer service, at even the VP level, I would give 5 stars.
EcoCart: Carbon Neutral Orders
4.6
154 reviews
Create a sustainable shopping experience your customers love
Developer
Shopify App Store