Ecom Express ‑ Shipping
Fulfilling e-commerce and beyond…
Rating
1.7
feedback
7
chart
#12,090
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
43%
-
Less than a year
43%
-
More than a year
14%
Reviews Summary
The reviews for this Shopify app are quite polarized, with several negative reviews highlighting issues with customer service, refunds, and overall functionality. Users have expressed frustration with the lack of support, delays in processing refunds, and difficulties in reaching the company for assistance. Some have even accused the company of fraudulent practices and poor service. On the other hand, there are a couple of positive reviews praising the technology used and the customer service provided by the ecom team. Users have mentioned the app's ease of use, wide coverage of pin codes, fast delivery, and satisfaction with the shipping process. Overall, the app seems to have mixed reviews with a focus on customer service and functionality.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Sept. 18, 2024
Horrible app and useless service provider. Been almost 4 months since I created an account with this company. Haven't been able to ship even one order using this app. It has not worked from day one and their customer service is absolutely useless so are the account managers who are assigned. I had requested a refund and account cancellation almost 30 days back. It hasn't been processed yet. Bunch of cheats running this company. Anyone considering using this service be prepared to lose your money.
Aug. 1, 2024
USELESS, FRAUD, PATHETIC CHEATERS!!!! If you are seeing any 5 star review those are being written by their own people. Install at your own risk once you recharge they are gone like ghost and are cheaters. No phone number will be seen working after it they will keep the products with themselves some of their support will hang up your call. I request shopify to remove such company apps or atleast make a background checks they are making shopify experience bad
July 10, 2024
No support for sellers. I have continuously tried to reach them for 1 month but no response with solution and when I asked for refund they are not refunding the money I have deposited in wallet. Never use them. (I do not write reviews but I am really exhausted trying to reach them)
July 9, 2024
Not helpful staff. When I try to complain about something, there is no response.
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